[Resolved] Can't upload backgrounds

[Monique]

Also, the GP theme is up to date

[Tom]

In your Plugins area, what version does GP Premium say?

[Leo]

Most recent version of GP Premium is 1.2.92. Is that what you are running?

[Monique]

No, I’m running 1.2.72
Ok so I’ll download latest version from the website and install manually. Is there a reason it won’t check for an update automatically?

[Tom]

Could have just been that version. Once you update make sure to enter your license key in Appearance > GeneratePress and you should be good to go for future versions.

[Monique]

Thanks, will do!

[Dani]

Sorted! Sorry my bad. I misunderstood. I though I need to reinstall the theme not the plugin… On my test site it’s working. I’ll now check my shop

[Dani]

My sites are all working now. Thank you all for your help. I won’t mark this topic as solved, in case Monique still needs help.

[Monique]

Thanks, I’m also out of the woods, thanks to the quick response and help! You can mark it as solved

[Leo]

Glad we can help! 🙂

[Matt Lindsey]

Plugin Version 1.2.3
Theme Version 1.3.44

When clicking Upload in Appearance > Customizer > Background Images nothing happens. I cannot add a background to any of the areas. Please assist.

[Leo]

Hi Matt,

Please update the plugin. We are currently on 1.2.94.
https://docs.generatepress.com/article/updating-gp-premium/

Let me know.

[Matt Lindsey]

*facepalm*

was looking at theme version not plugin version.
thank you muchly.

[Leo]

You’re welcome 🙂

[Author]

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