Archived topic
Can't upload backgrounds
28 replies · Started by Dani on January 11, 2017
Also, the GP theme is up to date
In your Plugins area, what version does GP Premium say?
Most recent version of GP Premium is 1.2.92. Is that what you are running?
No, I'm running 1.2.72
Ok so I'll download latest version from the website and install manually. Is there a reason it won't check for an update automatically?
Could have just been that version. Once you update make sure to enter your license key in Appearance > GeneratePress and you should be good to go for future versions.
Thanks, will do!
Sorted! Sorry my bad. I misunderstood. I though I need to reinstall the theme not the plugin... On my test site it's working. I'll now check my shop
My sites are all working now. Thank you all for your help. I won't mark this topic as solved, in case Monique still needs help.
Thanks, I'm also out of the woods, thanks to the quick response and help! You can mark it as solved
Glad we can help! :)
Plugin Version 1.2.3
Theme Version 1.3.44
When clicking Upload in Appearance > Customizer > Background Images nothing happens. I cannot add a background to any of the areas. Please assist.
Hi Matt,
Please update the plugin. We are currently on 1.2.94.
https://docs.generatepress.com/article/updating-gp-premium/
Let me know.
*facepalm*
was looking at theme version not plugin version.
thank you muchly.
You're welcome :)