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Can't upload backgrounds

28 replies · Started by Dani on January 11, 2017

Viewing posts 1–15 of 29

For some reasons I cannot upload background images in customizer. Please help.

I have the same issue. What's wrong?

@Dani, for now I used the following work-around: export generate-background-settings, change the url to the header background and import the file again.

Thank you Monique. Unfortunately that only helps me in changing an exsiting bacground. I was trying to upload backgrounds to other positions where there is corrently no background.

Since you also have the same problem, I hope it's just a bug that can be fixed.

I see the options in the customizer and yes, I do have the add-ons activated. I don't see any errors. It worked before, because I already changed a background, but when checking today, the upload button seems not to do anything.

There is no button on my Generate Press to insert the lisence key? Do I now have to do it manually? I have a live online shop. I don't want it to cause problems :(

Can't I overwrite the files via ftp instead of deactivation and deleting???

I believe you can do that too. Manual update shouldn't cause problems either though.

Either way will work as long as the new files are uploaded :)

I deleted it on a another test side. Then tried to upload the file I downloaded from your site. Now it says can't install new theme, missing style.css file

I have a premium licence and all the add-ons installed. I don't see anywhere if I can insert a licence key or update the theme or the add-ons. I don't understand

I know, but it is up to date, or so t seems in my plugin list

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