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[Support request] can't change the © at the bottom of my page – just stuck on ©GeneratePress

Home Forums Support [Support request] can't change the © at the bottom of my page – just stuck on ©GeneratePress

Home Forums Support can't change the © at the bottom of my page – just stuck on ©GeneratePress

Viewing 15 posts - 1 through 15 (of 34 total)
  • Author
    Posts
  • #514722
    Joanne

    Can you please help with this extremely annoying issue

    #514733
    dasigna
    #514741
    Joanne

    No it doesn’t, I’ve done that it doesn’t work

    #514742
    Joanne

    I didn’t say I didn’t know how to do it, I said that it doesn’t allow me to do it. There’s a subtle difference there

    #514763
    dasigna

    you wrote you “cant” change it… to be exactly 🙂

    – so what exactly you cant change???
    only the ‘©’ or everything?
    did you use the customizer or custom function …?

    i dont see any reason why this should not work exept from page refresh/clearing cache issues …

    #514765
    Joanne

    I used to have the option – the box at the bottom of your link and even when I typed within that the copyright that I wanted, it wouldn’t process the change. Now I do not even have that box anymore, which was pointless in the first place. I would upload screen grabs to show you but you don’t appear to support that feature here….

    #514771
    dasigna

    so just to be clear:

    we are talking of pro and the copyright module is activated and license active?

    #514773
    Joanne

    well I paid the full amount, who knows?

    #514775
    Joanne

    can you look into it. I received this message earlier from your team which prompted me to complain about an issue that I shouldn’t have.

    #514779
    dasigna

    i would suggest to do two things:

    1. deactivate the GP key and activate it again, clear all caches and make a force reload in your browser then try again.
    2. test the php way to be sure theres nothing wrong with your wp backend.

    #514780
    Joanne

    I don’t know how to do that

    #514781
    dasigna

    … and i would strongly recommend NOT to post license keys here!!!!!!!!!

    #514784
    Joanne

    delete that post then and then tell me how to make it work please

    #514788
    dasigna

    I don’t know how to do that

    you dont know how to do what?

    suggestion 1. or 2.?

    #514789
    Joanne

    1 and 2

Viewing 15 posts - 1 through 15 (of 34 total)
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