[Resolved] Cannot Activate License Key

[Tom]

Hi there,

We should be rolling out a solution for this tomorrow (hopefully once and for all). I’ll update this thread once it’s ready.

Thanks!

[Tom]

Hi there,

Can you try this solution now?: https://docs.generatepress.com/article/403-forbidden-when-activating-license-key/#secondary-api

Let me know 🙂

[Gwenaelle Bourhis]

Hi Tom,
Thank you ! The first step with the secondary Api works for the site !

[Tom]

Great to hear! 🙂

[Julia]

Hello,

I have the same issue. Tried to connect on two fresh installs of WordPress…

I am using OVH hosting if that helps.

[David]

Hi there,

did you try this method:

https://docs.generatepress.com/article/403-forbidden-when-activating-license-key/#secondary-api

[Mathieu]

Hi guys,

I’m having the same issue with OVH outgoing IPs for some client’s sites.
Never had this problem before, but now I’m trying to switch from yearly license key to lifetime key on all my clients sites and 2 of them don’t work.
I checked OVH ressources and found the outgoing IPs depending on the hosting clusters. Here they are:

91.134.248.245
51.68.11.227

Could you please give it a look ?
Thanks a lot!

[Ying]

Hi Mathieu,

Have you tried the method David posted here?
https://generatepress.com/forums/topic/cannot-activate-license-key-2/page/3/#post-2234957

[Author]

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