- This topic has 20 replies, 3 voices, and was last updated 7 months ago by Leo.
August 20, 2022 at 9:13 pm #2318736Joe
When pro plugin is disabled my blogs work fine, when it and all my plugins are disabled the blog page loads to proper URL, but the page is blank.August 21, 2022 at 10:45 am #2319273LeoStaffCustomer Support
We have not had any other reports on this so I’d assume it’s something specific to your install.
Just to confirm, you are referring to the Blog x (posts page)?
Can you activate GP Premium for me?
Adding CSS: http://docs.generatepress.com/article/adding-css/August 23, 2022 at 9:11 am #2321544YingStaffCustomer Support
Let’s keep on discussing in this topic instead of private emails.
I logged in and can see that Blog module is activated, I don’t seem to find the issue you were describing, the blog page is showing just fine:
Have you already fixed the issue?
Let me know if I miss anything.August 23, 2022 at 12:45 pm #2321655Joe
Did you click on any of my blogs? The menu is ok, but when you click on them they load a blank page, no text or images. If I deactivate GP Premium they load the text and images. I have deactivated all other plugins and none affect this issue.August 23, 2022 at 1:04 pm #2321669YingStaffCustomer Support
Your posts are using
block element - content templatewhich is built with GenerateBlocks.
But the GenerateBlocks plugin is disabled.
Can you enable the plugin to test?August 23, 2022 at 4:57 pm #2321784Joe
I have GP Press activated and activated generate blocks, no change, they still do not show. I saved, and refreshed, and tried on ff and chrome, still do not show, am I missing a step?August 23, 2022 at 5:02 pm #2321786YingStaffCustomer Support
After you enabled the GenerateBlocks plugin, I can see the block element now, it’s empty.
Then the block element is useless, can you try to set the block element’s status to draft or delete it?
https://www.screencast.com/t/r7FSjdOyAugust 24, 2022 at 12:27 pm #2322793Joe
I deleted generate blocks tried advance blocks since neither worked as you suggested I deleted both. The blogs still are blank. Again if I disable GP Pro the blogs work.August 24, 2022 at 12:36 pm #2322804Joe
Every plugin is disabled except GP Premium. If I disable GP Premium the blogs have content. Do I need to delete GP Premium and download a fresh install? I like GP but if you cannot fix it I will be forced to switch themes, and paying for your pro theme is a not working.August 24, 2022 at 12:45 pm #2322815LeoStaffCustomer Support
I feel like there is a bit of miscommunication here so let’s take a step back.
I just logged into your site and the Posts page is not assigned:
Can you create a new page and assign that page to the Posts page first?
Please note that we have not received any other reports on this so it must be something specific to your installation.
Let’s figure it out.
Let me know 🙂
Adding CSS: http://docs.generatepress.com/article/adding-css/August 24, 2022 at 6:06 pm #2323015Joe
Thanks for your reply. I checked and you are right, the blog was not connected, it was connected some time back and I do not know why it was disconnected. I reconnected it to the default blog page, and created a new blog titled test, however the blogs still show blank pages.August 24, 2022 at 6:15 pm #2323016LeoStaffCustomer Support
however the blogs still show blank pages.
That is not what I’m seeing. Take a look at this video:
Are you sure you are looking at the right page?
Adding CSS: http://docs.generatepress.com/article/adding-css/August 24, 2022 at 6:19 pm #2323017Joe
I have tried three other themes, Kadance, twenty seventeen and Astra and the blog pages show in all three. I like GeneratePress, but may have to go to another theme. I am quite frustrated, I have done everything you recommend, and feel like you are trying to blame everything other than a corrupted GP theme file.August 24, 2022 at 6:20 pm #2323018LeoStaffCustomer Support
Did you take a look at my screen capture above?
Can you follow the same steps and check if you are seeing something different?
I’m not trying to blame anyone or anything. Just trying to figure why we are seeing different things.
Let me know 🙂
Adding CSS: http://docs.generatepress.com/article/adding-css/August 24, 2022 at 6:41 pm #2323021Joe
Sorry, I apologize I do not intend to be disrespectful and appreciate your help.
I rechecked and my top menu “All Blog Posts” and they now show the blogs. However the blog list in the right column still shows blank pages, thus it is not your theme, but I do not know how to fix it. I removed the widget recent posts then reinstalled it and it still does not show the pages.
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