[Support request] Black Friday extension payment.

[Kevin]

Hi, I clicked on a link in your Black Friday deal and assumed I was extending my renewal with 45% discount.

I’m confused because you sent me a link to download my GP premium plugin.

I have your premium theme and now I think I’ve bought another, instead of an extension to my existing plan.

Can you clarify this please? I don’t want two themes.

Cheers
Kevin

[Stacey Usborne]

Hi Kevin,

I just took a look at your account. It looks like you currently extended your license key correctly.

Sorry for the confusion – let me know if you have any questions 🙂

[Kevin]

Only one thing, can I just ignore it now?
Am I supposed to do anything?

Thanks
Kevin

[Stacey Usborne]

Absolutely! If you have your license key activated on your site you don’t need to do anything else.

If you need to activate your license key, this article may be helpful:https://docs.generatepress.com/article/updating-gp-premium/

[Author]

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