[Support request] Author bio and social links

Home Forums Support [Support request] Author bio and social links

Home Forums Support Author bio and social links

Viewing 5 posts - 16 through 20 (of 20 total)
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  • #2274543
    Fernando
    Customer Support

    The Headline Block might have been corrupted as you were saving. Maybe your internet connect got lost exactly upon saving, or your server had an issue. There are many other server/client side incidents that may cause this. Recreating the Block should resolve the issue.

    With that said, I recreated the Headline Block and the issue was resolved.

    I also simply place the 2 Headline Blocks within a Container Block to put them in a new line.

    With regards to the link, you can add a link to a dynamic Headline Block as such: https://share.getcloudapp.com/nOuXRjz2

    For the author avatar, you’ll need to use a GB Image Block with settings like this: https://share.getcloudapp.com/xQuwqrd1

    Hope this clarifies!

    #2278708
    Stuart

    Thank you Fernando. Unfortunately I think it has corrupted as you’ve saved it also, as it looks unchanged my end…

    #2278878
    Fernando
    Customer Support

    I tried saving it again. The structure I created wasn’t saved as well. I was pretty sure it was saved as it reflected in the frontend after I published. So, I’m thinking this is a server/hosting provider issue already.

    Does this issue occur often? I believe it would be best to reach out to your hosting provider regarding this issue as well.

    Hope this clarifies!

    #2280163
    Stuart

    Thanks Fernando. All appears well now, thank you. Whatever you did worked.

    #2280166
    Fernando
    Customer Support

    I see. You’re welcome Stuart!

Viewing 5 posts - 16 through 20 (of 20 total)
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