[Support request] Author bio and social links

Home Forums Support [Support request] Author bio and social links

Home Forums Support Author bio and social links

Viewing 15 posts - 1 through 15 (of 20 total)
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  • #2264765
    Stuart

    Hi. I’ve updated my bio in Users > Profile > Biographical info however it’s not pulling through in the article, unlike my image.

    Also, how do I remove the default links as this doesn’t seem to be related to User Profiles either. Can’t seem to find a help article that helps.

    Can you advise? Thanks.

    #2265229
    Fernando
    Customer Support

    Hi Stuart,

    This might be a caching issue, can you try to clear all caching mechanisms set in your website?

    Also, to have a better understanding of what the “links” are and where and how they are appearing, can you provide a link where we can see them?

    You may use the private information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Hope to hear from you soon.

    #2265427
    Stuart

    Thanks, not a caching issue, unchanged in incognito mode and new browsers. Have sent link via private box.

    #2265451
    Fernando
    Customer Support

    I see.

    While viewing this post, can you hover on Elements in the Admin bar: https://share.getcloudapp.com/6quzrNRm and then open the specific Block Element you’re using the generate the Author data.

    Then first, to delete the links, kindly delete the Buttons Block.

    With regards to the Bio Info, can you check if the Headline Block is retrieving the Author bio info as such: https://share.getcloudapp.com/yAu1rAjv

    Kindly let us know.

    #2270255
    Stuart

    Hi Fernando.

    Sadly there’s no Author or Buttons block in the back end > Appearance > Elements.

    I’m using the Scribe theme and haven’t deleted them. Please advise.

    Thank you

    #2270961
    David
    Staff
    Customer Support

    Hi there,

    in Appearance > Elements you need to edit the Single Post Page Hero

    1. The Author Bio –

    1.1 select the block with Lorem Ipsum, and delete it.
    1.2 in its place, adda GP Dynamic Content block, and set that to display the author description.

    Within you should see the Buttons Block.
    Options:

    1. Simple static links.
    Select each button icon and update the URL.

    2. Dynamic links – this will need those social links to appear in the User Profile. This isn’t a default option in WordPress. Are you using Yoast or another SEO plugin that adds those fields? Let me know

    #2271264
    Stuart

    Thanks for this, however there’s no option for ‘author description’ – the closest is ‘author meta’, which isn’t pulling the ‘Biographical Info’ info I need from my User profile.

    RE: social media links. How do I add buttons for other platforms e.g. Twitter?

    #2271269
    David
    Staff
    Customer Support

    Theres a specific block called the GP Dynamic Content block. If you add that you should have these options:

    https://docs.generatepress.com/article/dynamic-blocks/#dynamic-content

    Social Links.
    If you use Yoast then see here:

    https://generatepress.com/forums/topic/unique-text-and-social-links-for-author-in-element-scribe-skin/#post-2248227

    If you don’t use use Yoast or another plugin that adds the links in your User Profile then see here:

    https://generatepress.com/forums/topic/unique-text-and-social-links-for-author-in-element-scribe-skin/#post-2248137

    #2271291
    Stuart

    Thank you.

    I’ve found the Dynamic Content block. Two questions:
    – How do I show full name, not just author first name
    – I’ve accidentally deleted the social buttons, how do I find them again?
    https://generatepress.com/forums/topic/unique-text-and-social-links-for-author-in-element-scribe-skin/#post-2248227

    #2271591
    David
    Staff
    Customer Support

    They are a GB Buttons Block, that are displaying just the icon:

    https://docs.generateblocks.com/article/buttons-overview/#icon

    If you want:

    1. Create a new draft post, and 3 dot top bar menu > switch to Code View.
    2. Paste this into the editor:

    <!-- wp:generateblocks/button-container {"uniqueId":"aba834de","alignmentTablet":"center","marginTop":"10","marginLeft":"5","marginLeftTablet":"0","marginLeftMobile":"0","isDynamic":true,"blockVersion":2} -->
    <!-- wp:generateblocks/button {"uniqueId":"cc491fec","hasUrl":true,"hasIcon":true,"removeText":true,"backgroundColor":"","textColor":"var(\u002d\u002daccent)","backgroundColorHover":"","textColorHover":"#7d62d6","marginRight":"20","iconSize":0.9} -->
    <a class="gb-button gb-button-cc491fec" href="#"><span class="gb-icon"><svg xml:space="preserve" style="enable-background:new 0 0 48 27" viewBox="0 0 48 27" xmlns="http://www.w3.org/2000/svg">   <path d="M27.06 13.5C27.06 20.94 21 27 13.53 27S0 20.97 0 13.5 6.06 0 13.53 0s13.53 6.03 13.53 13.5zm14.85 0c0 7.02-3.03 12.72-6.78 12.72s-6.75-5.7-6.75-12.72S31.41.78 35.16.78s6.75 5.7 6.75 12.72zm6.09 0c0 6.3-1.05 11.4-2.37 11.4s-2.37-5.1-2.37-11.4 1.05-11.4 2.37-11.4C46.92 2.1 48 7.2 48 13.5z"></path> </svg></span></a>
    <!-- /wp:generateblocks/button -->
    
    <!-- wp:generateblocks/button {"uniqueId":"b4be9dae","hasUrl":true,"hasIcon":true,"removeText":true,"backgroundColor":"","textColor":"var(\u002d\u002daccent)","backgroundColorHover":"","textColorHover":"#7d62d6","marginRight":"20","iconSize":0.7} -->
    <a class="gb-button gb-button-b4be9dae" href="#"><span class="gb-icon"><svg xml:space="preserve" style="enable-background:new 0 0 48 47.88" viewBox="0 0 48 47.88" y="0" x="0" xmlns="http://www.w3.org/2000/svg" id="Layer_1" version="1.1">   <path style="fill-rule:evenodd;clip-rule:evenodd" d="M0 38.28V9.72C0 4.32 4.32 0 9.72 0h28.44C43.68 0 48 4.32 48 9.72v13.8c0 5.4-4.32 9.72-9.72 9.72h-5.52v4.92c0 5.4-4.32 9.72-9.72 9.72H9.84C4.32 48 0 43.68 0 38.28zm15-23.16H2.52V9.6c0-3.84 3.12-7.2 7.2-7.2H15v12.72zm23.28 15.72H33V18h12.48v5.76c0 3.84-3.24 7.08-7.2 7.08zM22.92 45.6h-5.28V33.72h12.48v4.68c0 3.84-3.12 7.2-7.2 7.2zm-5.28-14.76h12.48V18H17.64v12.84zM33 15.12h12.48v-5.4c0-4.08-3.36-7.2-7.2-7.2H33v12.6zm-2.88 0H17.64V2.4h12.48v12.72zM2.4 33.6v4.68c0 4.08 3.36 7.2 7.2 7.2H15V33.6H2.4zM15 30.84H2.4V18H15v12.84z"></path> </svg></span></a>
    <!-- /wp:generateblocks/button -->
    
    <!-- wp:generateblocks/button {"uniqueId":"fe8a1e18","hasUrl":true,"hasIcon":true,"removeText":true,"backgroundColor":"","textColor":"var(\u002d\u002daccent)","backgroundColorHover":"","textColorHover":"#7d62d6","marginRight":"20","iconSize":0.8} -->
    <a class="gb-button gb-button-fe8a1e18" href="#"><span class="gb-icon"><svg xml:space="preserve" style="enable-background:new 0 0 48 48" viewBox="0 0 48 48" xmlns="http://www.w3.org/2000/svg">   <path d="M37.89 22.95c0-2.55-.93-4.29-1.71-5.67l-.24-.39c-.96-1.53-1.77-2.88-1.77-4.44 0-1.89 1.44-3.66 3.45-3.66h.27C34.11 5.34 29.16 3.39 24 3.42c-6.93 0-13.41 3.48-17.19 9.27.48.03.93.03 1.32.03 2.16 0 5.49-.27 5.49-.27 1.11-.06 1.23 1.56.12 1.71 0 0-1.11.12-2.37.21l7.5 22.29 4.5-13.53-3.21-8.79c-1.08-.06-2.13-.18-2.13-.18-1.11-.09-.99-1.77.12-1.71 0 0 3.39.27 5.43.27 2.16 0 5.49-.27 5.49-.27 1.11-.06 1.23 1.56.12 1.71 0 0-1.11.12-2.34.21l7.44 22.14 2.04-6.87.15-.51c.81-2.61 1.41-4.53 1.41-6.18zM3.42 24a20.6 20.6 0 0 0 11.61 18.54L5.19 15.63A20.65 20.65 0 0 0 3.42 24z"></path>   <path d="m18.18 43.74 6.18-17.94 6.33 17.34c.03.09.09.18.15.27a20.519 20.519 0 0 1-12.66.33zm23.88-29.61c.09.66.15 1.35.15 2.13 0 2.1-.39 4.44-1.56 7.38l-6.3 18.18c9.66-5.64 13.08-17.91 7.71-27.69z"></path>   <path style="fill-rule:evenodd;clip-rule:evenodd" d="M0 24C0 10.77 10.77 0 24 0s24 10.77 24 24-10.77 24-24 24S0 37.23 0 24zm1.11 0c0 12.63 10.26 22.89 22.89 22.89S46.89 36.63 46.89 24 36.63 1.11 24 1.11 1.11 11.37 1.11 24z"></path> </svg></span></a>
    <!-- /wp:generateblocks/button -->
    
    <!-- wp:generateblocks/button {"uniqueId":"e57e37eb","hasUrl":true,"hasIcon":true,"removeText":true,"backgroundColor":"","textColor":"var(\u002d\u002daccent)","backgroundColorHover":"","textColorHover":"#7d62d6","marginRight":"20","iconSize":0.8} -->
    <a class="gb-button gb-button-e57e37eb" href="#"><span class="gb-icon"><svg aria-hidden="true" role="img" height="1em" width="1em" viewBox="0 0 448 512" xmlns="http://www.w3.org/2000/svg"><path fill="currentColor" d="M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3zM447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z"></path></svg></span></a>
    <!-- /wp:generateblocks/button -->
    <!-- /wp:generateblocks/button-container -->

    3. Switch back to visual editor.
    4. You can now copy this block and paste it into the element.
    5. Delete the draft post when you done.

    #2274169
    Stuart

    Hi.

    I’ve looked at your recommendation: “They are a GB Buttons Block, that are displaying just the icon: https://docs.generateblocks.com/article/buttons-overview/#icon&#8221;

    However, clicking on the link icon in a GB Buttons Block as per the support page GIF doesn’t bring up the icon options for me, only ‘search or type url’ and ‘open in the new tab’

    Also, could you advise how I show full name, not just author first name. Thank you.

    #2274277
    Fernando
    Customer Support

    Hi Stuart,

    Here’s a short screen recording on how to copy and paste David’s code above: https://share.getcloudapp.com/nOuXRrxY

    With regards to the GB Button, check if you have the Top Toolbar activated or not: https://share.getcloudapp.com/4gurKvkb

    Short Screen recording on using GB Buttons: https://share.getcloudapp.com/jkuXvBwA

    With regards to showing the Full name of the author, you’ll need two Dynamic Headline Blocks.

    Both will have a Dynamic Text Type of author meta. Then, one will have a meta field name of first_name. Example: https://share.getcloudapp.com/NQulNmyd

    The other will have its meta field name as last_name.

    To align them in one row, make sure Inline width is enabled for both Headline Blocks: https://share.getcloudapp.com/GGuKl9D2

    Hope this clarifies!

    #2274489
    Stuart

    Hi, I’m very grateful for your help.

    I’ve followed your instructions for adding full name but it’s not working.

    It’s only showing one of the two, plus ticking ‘Inline width’ for both Headline Blocks puts it inline with the photo, which is not what is intended.

    Given how long this is dragging out, would you mind going in and fixing it for me?

    Thank you.

    #2274528
    Fernando
    Customer Support

    Can you share temporary login credentials? I’ll try to see what the issue is.

    You may use the private information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Hope to hear from you soon. 🙂

    #2274536
    Stuart

    Sent, thank you!!

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