[Support request] Archive page not responsive

[Leo]

No problem!

Sorry we couldn’t be more helpful.

Let me know if you end up finding the cause/solution 🙂

[Gian]

Hi Leo, I’m trying to find the issue related to the responsive page and found that I have a snippet in the code snippet plugin which is probably causing it.

The snippet is this one:

add_filter( 'generate_show_excerpt', function( $show ) {
    if ( is_archive() || is_home() ) {
        return true;
    }

    return $show;
} );

which I used to display the excerpt in category pages in combination with this option https://imgur.com/a/1FO4UQY in Customizer > Layout > Blog

Now, if I deactivate the snippet, the page is responsive again but the excerpt is not set to 25 as I’d like https://imgur.com/a/Jj3pC4x

Do you have by any chance an idea on how to make it work again?

Thank you in advance

[Leo]

Hmm it’s really not possible that snippet would cause the responsive issue unfortunately – if so then it would’ve happen to all of our machines.

That filter is the only way to set the excerpt differently and it definitely cannot cause the responsive issue.

[Gian]

Ok, but this option https://imgur.com/a/1FO4UQY is not supposed to make the excerpt world count to 25, without using the snippet?

[Gian]

Have a look here https://drive.google.com/file/d/18fSZb_6vmemWvrBOlu5sVVE9PrXn243x/view?usp=sharing

[Leo]

Here are the 3 reasons why the excerpt option is the customizer is not working:
https://generatepress.com/forums/topic/blog-page-post-excerpt/#post-1096398

Can you double-check?

As for the snippets, what if you disable all other snippets and only keep that one active?

Again if the snippet was causing the issue, it should’ve happened when I logged in and tested yesterday.

[Gian]

Ok, I understand, I have the more tag on blog posts.

If I disable all other snippets and keep only the excerpt snippet, page is not responsive on my laptop.

[Leo]

That is so strange.

Unfortunately I really have no idea what it could be – especially it’s not happening to us.

I just tested on my laptop and my wife’s laptop and no issues either.

Do you happen to have a friend who might be able to test it for you?

[Gian]

I’ve tested on other 2 laptops but I still have the same issue unfortunately.

I was thinking that it was maybe something related with the snippet code but I understand that is not possible to create the same behaviour from your end.

Don’t worry Leo, thank you anyway for your help!

[Leo]

No problem 🙂

[Author]

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