- This topic has 7 replies, 2 voices, and was last updated 3 years, 3 months ago by Leo.
July 12, 2018 at 6:09 pm #622454Jeremy
I’m not exactly sure how to ask this question, but I basically created a website for a client using the GeneratePress Premium Theme and Elementor Pro. The client does not wish for me to host the site or maintain it, as I do for other sites. So, our relationship will end once the site goes live.
How does my license for GeneratePress Premium work for sites I will no longer have access to, or if I do not want to renew the license for a site I no longer have responsibility for? I do not wish to keep supporting a site past a certain time period with my paid license unless the client wishes to contribute.
I hope my question makes sense.
JeremyGeneratePress 2.1.3GP Premium 1.6.2July 12, 2018 at 6:21 pm #622467LeoStaffCustomer Support
In this case our recommendation would be for your client to purchase their own copy of the premium license so that when you no longer support and maintain their site, they still have access to this support forum and from us 🙂
Let me know if this makes sense.July 12, 2018 at 6:26 pm #622468Jeremy
Thanks for the quick response.
Unfortunately, this client is already, let’s say… one of a very limited budget, and I doubt they would purchase anything else at this point.
So, should I have purchased a license from the start individually for them and worked that into the budget? Can I let them utilize my license and end that without access to their site?
I never considered this scenario but I guess I better figure this all out now.
Thanks.July 12, 2018 at 6:28 pm #622469LeoStaffCustomer Support
should I have purchased a license from the start individually for them and worked that into the budget
Exactly what I was trying to say 🙂
This actually isn’t very uncommon by the way as we get this question from time to time and the above is definitely the best solution.July 12, 2018 at 6:34 pm #622470Jeremy
Ok, good to know. I think I’ll have to bite the bullet on this one.
Without looking, is it possible to pay for a license using my account but have them own it?
I guess I want to gift the license in a way.July 12, 2018 at 6:40 pm #622471LeoStaffCustomer Support
You’d just have to use your credit for purchase but fill in their e-mail, name and etc for creating the account.
Good to let them know that the premium support and plugin updates is valid for 1 year as well. After that they’d have to renew it in order to keep getting support from us.
More info in the FAQ section at the bottom of this page if you need:
Let me know 🙂July 12, 2018 at 6:41 pm #622472Jeremy
Thank you for the info! Much appreciated.
JeremyJuly 12, 2018 at 6:43 pm #622475
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