Add items to menus, mobile

..I don't see the block type dropdown menu.

Can you share a screen recording of what you see on the UI when you create a Block element and/or a hook element?

Also, can you share the GP and GP Premium your site is currently using?

We can help you check things out if you can provide temporary backend access to the site.

You can provide the site details on the private information text field.

Let us know. :D

Sure, how do I give you access?

You can use the private information text field to provide the credentials -
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Alternatively, you can send it in through our contact page - https://generatepress.com/contact/

See attached

Thanks.

I've tried logging in using the credentials provided but it doesn't seem to be working.

Can you confirm/verify if the credentials provided are correct?

New creds

Hi Charles,

Is it possible to change the site structure toflexbox instead of floats at customizer > general:
https://www.screencast.com/t/Bx0S4AuJc

Once it's changed to flexbox, you should be able to see the hook.

Let me know :)