500 error

Hi there,

Just to confirm, you've asked your host to tweak these values for you already?
https://docs.generatepress.com/article/error-codes-importing/#server-error-500

si, realice esos pasos... y no resulta

Can you follow the Further Debugging process?: https://docs.generatepress.com/article/error-codes-importing/#further-debugging

Are there any specific errors you can share?

hago todo y me sigue apareciendo... tienen algun tutorial?????

Did you add these lines to your wp-config.php file?:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

If so, the debug.log file in your wp-content folder should hold more information for us to figure out what's going on.

Your hosting might be able to help you with the above if you're not able to.

Let me know :)

Hi Tom and Leo,

I got same issue here.
I tweaked all those values you suggested already.
I follow Further Debugging by adding these 2 lines and imported (Service, by the way) again.
But I didn't see debug.log file in my wp-content.
Don't know what to do now.
Pls help.

Hi there,

if you try and import the site again and then check to see if there is a debug.log.

Hi David,

I did import 2-3 times but there was no debug.log file in the wp-content.

What can I do now?

Thanks.

When the error appears - right click and inspect the page and let me know if any Red Errors appear in the console.

Hi David,
Yes, one error. It said: Failed to load resource: the server responded with a status of 500 ().

I can't upload image here.

What do I do now?

Thanks.

Can you check these settings again?

https://docs.generatepress.com/article/error-codes-importing/#server-error-500

yes, I did all of these settings already.

Hi there,

If it's a 500 error, it will print the actual error to debug.log as long as you've added the above constants to your wp-config.php file: https://generatepress.com/forums/topic/500-error-2/#post-1225688

With those defined, you can import a site and it will print the error to the wp-content/debug.log file.

With the error we should be able to figure out what's going on :)