- This topic has 13 replies, 1 voice, and was last updated 10 months, 2 weeks ago by
Tom.
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AuthorPosts
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April 2, 2020 at 6:33 pm #1224309
Linda
al cargar Site Library me aparece 500 error, he realizado todos los pasos que me indican y no resulta
April 2, 2020 at 8:01 pm #1224346Leo
StaffCustomer SupportHi there,
Just to confirm, you’ve asked your host to tweak these values for you already?
https://docs.generatepress.com/article/error-codes-importing/#server-error-500Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/April 2, 2020 at 10:07 pm #1224405Linda
si, realice esos pasos… y no resulta
April 3, 2020 at 10:41 am #1225364Tom
Lead DeveloperLead DeveloperCan you follow the Further Debugging process?: https://docs.generatepress.com/article/error-codes-importing/#further-debugging
Are there any specific errors you can share?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentApril 3, 2020 at 11:02 am #1225396Linda
hago todo y me sigue apareciendo… tienen algun tutorial?????
April 3, 2020 at 5:03 pm #1225688Tom
Lead DeveloperLead DeveloperDid you add these lines to your wp-config.php file?:
define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );
If so, the
debug.log
file in yourwp-content
folder should hold more information for us to figure out what’s going on.Your hosting might be able to help you with the above if you’re not able to.
Let me know π
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentMay 26, 2020 at 1:30 am #1301620Linh
Hi Tom and Leo,
I got same issue here.
I tweaked all those values you suggested already.
I follow Further Debugging by adding these 2 lines and imported (Service, by the way) again.
But I didn’t see debug.log file in my wp-content.
Don’t know what to do now.
Pls help.May 26, 2020 at 7:56 am #1302219David
StaffCustomer SupportHi there,
if you try and import the site again and then check to see if there is a debug.log.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/May 26, 2020 at 7:22 pm #1302866Linh
Hi David,
I did import 2-3 times but there was no debug.log file in the wp-content.
What can I do now?
Thanks.
May 27, 2020 at 1:26 am #1303112David
StaffCustomer SupportWhen the error appears – right click and inspect the page and let me know if any Red Errors appear in the console.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/June 2, 2020 at 3:24 am #1310914Linh
Hi David,
Yes, one error. It said: Failed to load resource: the server responded with a status of 500 ().I can’t upload image here.
What do I do now?
Thanks.
June 2, 2020 at 5:18 am #1311009David
StaffCustomer SupportCan you check these settings again?
https://docs.generatepress.com/article/error-codes-importing/#server-error-500
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/June 2, 2020 at 7:15 am #1311129Linh
yes, I did all of these settings already.
June 2, 2020 at 2:15 pm #1311810Tom
Lead DeveloperLead DeveloperHi there,
If it’s a 500 error, it will print the actual error to
debug.log
as long as you’ve added the above constants to yourwp-config.php
file: https://generatepress.com/forums/topic/500-error-2/#post-1225688With those defined, you can import a site and it will print the error to the
wp-content/debug.log
file.With the error we should be able to figure out what’s going on π
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development -
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