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[Resolved] Site Library 504 Gateway Timeout

Home Forums Support [Resolved] Site Library 504 Gateway Timeout

Home Forums Support Site Library 504 Gateway Timeout

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #651809
    Flaminia

    Hello,
    I’m having problems using the GP Site Library. I’m working on a staging copy of my live site. Every time I try to import a theme/content from the Site Library, it download the plugins, then the content and at the end I get a 504 Gateway Timeout at Import Content step.
    I already use GP in other installations on the same server and that everything works perfectly.

    Do you have any advice on how to solve this problem?

    PHP 7.1
    WP 4.9.8
    GP 1.7.1
    All plugins are disabled
    Hosting: Siteground

    #651958
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Can you try the steps in the Further Debugging section here?: https://docs.generatepress.com/article/error-codes-importing/#further-debugging

    It should give us more specific info about the error.

    Let me know 🙂

    #652059
    Flaminia

    Hi Tom, thank you for your reply.
    I was able to make it work.
    It seems that it was a problem with the creation system of the staging copy that for some reason created corrupted copies.
    I ‘m sorry for the unnecessary support request.
    Thanks again,

    #652309
    Tom
    Lead Developer
    Lead Developer

    No problem! Glad you got it working 🙂

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