Problem with Elementor's posts element

This topic has 6 replies, 2 voices, and was last updated 5 years, 2 months ago by David.

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
December 17, 2017 at 6:07 pm #451728

lerschiboi

Hi there,

I initially thought this problem was caused my Elementor but their support got back to me and told me it was caused by the theme as switching to a default one resolved the issue.

Here’s my initial ticket that I wrote to Elementor:

Hello there,

I’m having problems with the posts element. In editing mode, everything looks good but on the actual page, I get that enormous padding under the images.
Using Elementor in conjunction with GP and everything is up to date.
Please see the screenshots for more information.

I get these errors in my console: https://pastebin.com/swBzaRga

It is a rather fresh installation – besides the Elementor plugins and the GP Premium plugin, I only have Akismet and the Duplicate Post plugin installed. I nevertheless deactivated both of these plugins but the problem still persisted. There’s no CDN or caching set up at the moment.

I appreciate any help and please let me know if you need further information from me.

Kind regards,
Lars

December 17, 2017 at 7:44 pm #451761

Leo
Staff
Customer Support

Hi there,

Just checked the blog page and a single post page and both look normal to me?
https://s33.postimg.org/t7xv4o6pb/2017-12-17_1943.png
https://s33.postimg.org/d9p5ejzmn/2017-12-17_1943_001.png

Am I missing something?

December 17, 2017 at 7:51 pm #451764

lerschiboi

Hi Leo,
if you scroll down on the blog page (http://vegabun.de/blog/), don’t you see this?

December 17, 2017 at 8:52 pm #451793
Leo
Staff
Customer Support
Ahh yup I see it. That is definitely not GP’s problem.

It’s causing by this CSS which is entirely from elementor:
```
.elementor-131 .elementor-element.elementor-element-ff23685 .elementor-posts-container .elementor-post__thumbnail {
    padding-bottom: calc( 0.66 * 100% );
}
```
You can overwrite it (probably not the best way) by doing this:
```
.elementor-131 .elementor-element.elementor-element-ff23685 .elementor-posts-container .elementor-post__thumbnail {
    padding-bottom: 0;
}
```
Or ask Elementor again for better support. If they still think it’s a GP problem (it’s not 😉 ). Please ask them to be specify the problem.
December 17, 2017 at 9:13 pm #451810

lerschiboi

Thanks Leo, I’ll go ahead and contact their support again.

January 16, 2021 at 1:46 am #1620979

Gerard

Hey Lars!

I know this is from more than 3 years ago, but how did you solve it? I’m having the same issue, and it only happens sometimes.

January 16, 2021 at 7:40 am #1621391

David
Staff
Customer Support

Hi Gerard,

worth raising a support topic with Elementor – if they point the finger at the Theme then create a new topic and share the site link so we can take a look.
Author

Posts