- This topic has 19 replies, 8 voices, and was last updated 7 years, 6 months ago by
.
-
Posts
-
Hey Tom,
i bought the GP Premium add-on package and try to put a background video in the header – exactly as it is shown in the video / documentation.
But when i am adding the video, the header is just grey (no picture, no video, nothing…).
pls help !!! – thxCustomer Support
Hi there,
This is the page you were following? https://docs.generatepress.com/article/page-header-background-video/
Can you provide a link to your site?
Hi Leo,
sure – here is the link:
http://business-in-gruenwald.com/Hmm I currently see a background image? https://s1.postimg.org/qmw51qlen/2017-07-17_1517.png
yes, i changed it again to image … hang on – i will put in a video…
ok – done … now the video is installed but the header is grey
Hey Leo, i put the video now on the following address in the header:
http://business-in-gruenwald.com/impressum
because my client is following my work and i can’t leave the “Home” header blank … thx
Sorry I’m not quite sure why it isn’t working but have asked Tom to check when he has time 🙂
In the mean time any chance you can disable all non-GP plugin to eliminate plugin conflicts? Thanks!
ok – i deactivated all plugins (except GP), but then all design features are gone and the header is still grey… so i activated them again…
i am using Beaver Builder, Yoast SEO, Ninja Forms and TinyMCE Advanced at the moment.i hope Tom will find the error 😉 – thx
Lead Developer
I wonder if it’s an issue with the webm file format. Can you try using an MP4 just to test?
hey Tom – the mp4 is working !!! …. strange, but ok then i have to use mp4 files – THANK YOU and keep up the good work!
No problem – I’ll look into why webm isn’t working.
Did this get figured out? I have the same problem with webm video not displaying when used as a page header background (the link to the uploaded video is present when I view the page source). If I use MP4 instead, the video plays fine.
I believe it’s a .webm issue – we haven’t been able to get that fixed yet.
Hey Tom,
Has there been an update on this issue? .WEBM is way smaller than .MP4 to use as a background video.We’ve actually re-written the Page Header module in 1.7. Instead of a built in background video option, we’ll be introducing a way to add the video background inside the Page Header content. This will allow you to set different video files 🙂
- The topic ‘Header Video’ is closed to new replies.
