- This topic has 8 replies, 3 voices, and was last updated 8 years, 9 months ago by
.
-
Posts
-
I just activated the WooCommerce Add-On in Premium on my local testing site. Seems that all the text in my product descriptions has disappeared from being displayed on the live side. For the life of me I cannot figure out why. Can you help?
Customer Support
Hi there,
That’s strange. So it’s fine on live site but not on local site?
Maybe try clearing cache if you are using a caching plugin?
If not maybe try disable all non-GP plugins?
No only have it activated on the local testing site. All descriptions are in the admin area on the products but on the public side of the testing site they are not visible.
Deactivated everything except WooCommerce and GP Premium and still happening too.
Lead Developer
Make sure the options are set to display the product descriptions in Customize > Layout > WooCommerce.
The only way I see the descriptions is to deactivate the GP Premium WooCommerce Add-on.
I only have “Display Product Short Description” in that menu.I have it turned off in the shop but not on the actual product pages.
FOUND IT! “Display product tabs” was unchecked. Sorry for taking up your time guys.
Glad you got it working 🙂
- You must be logged in to reply to this topic.
