[Resolved] WooCommerce Descriptions Not Visible

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  • #345676
    Jay

    I just activated the WooCommerce Add-On in Premium on my local testing site. Seems that all the text in my product descriptions has disappeared from being displayed on the live side. For the life of me I cannot figure out why. Can you help?

    #345682
    Leo
    Staff
    Customer Support

    Hi there,

    That’s strange. So it’s fine on live site but not on local site?

    Maybe try clearing cache if you are using a caching plugin?

    If not maybe try disable all non-GP plugins?

    #345687
    Jay

    No only have it activated on the local testing site. All descriptions are in the admin area on the products but on the public side of the testing site they are not visible.

    #345692
    Jay

    Deactivated everything except WooCommerce and GP Premium and still happening too.

    #345694
    Tom
    Lead Developer
    Lead Developer

    Make sure the options are set to display the product descriptions in Customize > Layout > WooCommerce.

    #345696
    Jay

    The only way I see the descriptions is to deactivate the GP Premium WooCommerce Add-on.

    #345701
    Jay

    I only have “Display Product Short Description” in that menu.I have it turned off in the shop but not on the actual product pages.

    #345703
    Jay

    FOUND IT! “Display product tabs” was unchecked. Sorry for taking up your time guys.

    #345704
    Tom
    Lead Developer
    Lead Developer
Viewing 9 posts - 1 through 9 (of 9 total)
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