- This topic has 15 replies, 10 voices, and was last updated 2 years, 11 months ago by
Tom.
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March 29, 2023 at 2:26 pm #2587854
Daniel
When I try and create a new block and select the Hook Name, I keep getting the following error message:
“The “generatepress-block-element” plugin has encountered an error and cannot be rendered.”
I tried deactivating all plugins except GP premium and Genreateblocks but I still keep getting the error.
March 29, 2023 at 2:33 pm #2587856Leo
StaffCustomer SupportHi Daniel,
That sounds very strange. Generatepress block element isn’t a plugin.
The temp login link provided also requires a username and login so I wasn’t able to check.
Can you confirm?
Thanks 🙂
March 29, 2023 at 4:13 pm #2587935Daniel
Hey Leo,
I’m sorry. I meant that I deactivated all the plugins except the GenerateBlocks & GP Premium Plugins and I still got this error.
I have added the updated login info.
Thanks.
March 29, 2023 at 7:16 pm #2588038Fernando Customer Support
Hi Daniel,
I tried logging in but it says that the password is incorrect.
March 29, 2023 at 11:13 pm #2588178Daniel
Hey Fernando.
Sorry about that! I added the correct credentials.
March 30, 2023 at 1:25 am #2588311lionet
I also encountered the same problem, I added a block to insert the footer, I upgraded wp6.2, I don’t know if it is the reason of this month.
【The “generatepress-block-element” plugin has encountered an error and cannot be rendered.】
Actually it works if you force save.
March 30, 2023 at 4:16 am #2588569John
I have encountered this too on two sites when creating a Block Element and then using the Block Element dropdown.
Both sites are updated to WordPress 6.2. All plugins are up to date and GP is also up to date.
The error message only occurs when choosing the Hook Element Type and then the Hook Name.
If you ignore the error message and save, you then lose all the active fields under the Element tab. But if you then leave the page and open it again from the Admin Element list you see that your work has been saved and the hook works.
The error occurs again if you alter the Hook Name
March 30, 2023 at 6:22 am #2588709David
StaffCustomer SupportHi there,
we will do some tests, as this sounds like a bug with 6.2. And we will update the thread asap.
March 30, 2023 at 8:08 am #2589011John
Thanks David.
March 30, 2023 at 11:00 am #2589315Alex
I get the same error when choosing a hook.
March 30, 2023 at 1:21 pm #2589479Tom
Lead DeveloperLead DeveloperWe just released GP Premium 2.3.1 which fixes this issue.
Thanks for letting us know! 🙂
March 30, 2023 at 1:36 pm #2589493John
Hi Tom
Brilliant. Just downloaded and checked… all good!
Thank you for sorting this so quickly 🙂
March 30, 2023 at 1:46 pm #2589509Tom
Lead DeveloperLead DeveloperAwesome, thanks for letting me know! 🙂
March 30, 2023 at 1:52 pm #2589516melvin
awesome
April 5, 2023 at 6:32 am #2597918Iain
I encountered this error. Quick forum search… you are on it, you have it fixed and my problem was solved about 3mins after it occurred. Having such a professional team behind the products I use daily makes such a difference. I am super grateful, thanks for being so good at what you do – it makes a massive difference.
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