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[Support request] Disable elements

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Home Forums Support Disable elements

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #2565979
    Charles

    I thought I had disabled both the breadcrumbs and the featured image on this post, but they are both still showing. What did I do wrong?

    Thank you.

    https://gettysburgconnection.org/community-voices/

    #2566356
    David
    Staff
    Customer Support

    Hi there,

    can you try clearing any plugin and browser caches.

    #2566448
    Charles

    I did try that — seems the same even in incognito mode.

    #2566654
    Fernando
    Customer Support

    Hi Charles,

    What are you seeing? Can you share a screenshot?

    I tried looking and I’m not seeing the Breadcrumbs nor the Featured image from my end.

    #2567542
    Charles

    I’m still seeing both featured image and breadcrumb. You’re not?

    https://gettysburgconnection.org/wp-content/uploads/2023/03/gp-1.jpg

    #2567614
    Ying
    Staff
    Customer Support

    Hi Charles,

    In your screenshot, I don’t see breadcrumbs or a featured image, we’re seeing the same as what you are seeing.

    1. The theme doesn’t have a breadcrumbs option.

    2. The image is just an image, not the featured image added by the theme.

    #2567774
    Charles

    Hi Ying,

    Well, it is a featured image. When I remove the featured image it goes away on the post.

    I was confusing breadcrumbs with previous/next (.navigation.pagination). Can I turn that off on one post?

    Thank you!

    #2567857
    Ying
    Staff
    Customer Support

    I was confusing breadcrumbs with previous/next (.navigation.pagination). Can I turn that off on one post?

    Yes, you can turn off the post navigation by unchecking the box at customizer > layout > content > single > Display post navigation.

    When I remove the featured image it goes away on the post.

    Do you mean removing the featured image from the featured image panel?
    https://wordpress.com/support/featured-images/

    That’s odd, I don’t see any featured image mark up in the image showing on your post, it looks like a regular image added to the post’s content area.

    Any chance you can provide an admin login via the private info field so we can take a look at the backend?

    Let me know!

    #2567913
    Charles

    Here you go.

    #2567932
    Fernando
    Customer Support

    Hi Charles,

    For the Featured Image, you can disable it from the Post Settings. Example: https://share.getcloudapp.com/v1uPDlmo

    As for the Post Navigation, you can try adding this through Appearance > Customize > Additional CSS:

    .postid-60181 footer.entry-meta .post-navigation{
        display: none;
    }
    #2567945
    Charles

    But I’ve selected disable featured image and it keeps showing.

    #2567958
    Fernando
    Customer Support

    It might be added by a plugin you have.

    You can try #1 here to test: https://docs.generatepress.com/article/debugging-tips/

    Alternatively, you can try modifying the code above with this:

    .postid-60181 footer.entry-meta .post-navigation, .postid-60181 .entry-content img.wp-post-image{
        display: none;
    }
    #2567972
    Charles

    Thank you! Can you determine why there is so much space between the blue paragraph and the beginning of the Disqus comments on that post?

    #2567982
    Fernando
    Customer Support

    This space?: https://share.getcloudapp.com/GGu7kL4o

    You have a plugin adding spacing along with other theme spacing.

    Try adding this:

    div#comments {
        padding-top: 0;
        margin-top: 0;
    }
Viewing 14 posts - 1 through 14 (of 14 total)
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