- This topic has 9 replies, 4 voices, and was last updated 3 years, 3 months ago by
Fernando.
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March 10, 2023 at 5:15 pm #2563596
Mike
I posted on the WordPress forum for generatepress and was told that I would need to post here since it is possibly an issue with an element on the site.Below is the original post.
I just started to have this issue the other day and have been on the phone with the client’s hosting and that was of no help.
Anyways, the issue is that when going to settings>Reading and choosing the homepage under static, everything on that page when viewed doesn’t load except the block element created for the topbar, the logo and navigation, and the footer. everything in the body of the page doest load.
but if I remove that page as the homepage under static pages. it shows up perfectly fine.. I’m completely at a loss, I’ve never seen this issue before.
also, I have deactivated all the plugins and reactivated them one by one to see if it was a plugin issue and nothing changed.
also in my troubleshooting, I switched to the default WordPress twenty twenty-three theme, and the content showed up, not styled or anything but it did show up.
I’m completely confused as to what is going on.
below is what the page should look like to give you some context.
if you need any more information please let me know.
March 11, 2023 at 6:16 am #2563933David
StaffCustomer SupportHi there,
can i see the actual site ? And if possible could i get a temporary admin login.
Below the reply field is a Private Information field for sharing login details.
March 11, 2023 at 1:32 pm #2564372Mike
ok i have attached a temp login
March 11, 2023 at 5:17 pm #2564469Leo
StaffCustomer SupportCan you provide the login URL as well?
I only see the username and password.
March 12, 2023 at 2:10 pm #2565241Mike
sorry about that.
aznightevents.com is the site
March 12, 2023 at 5:18 pm #2565305Fernando Customer Support
Hi Mike,
You have a Block Element – Content Template that’s set to display on the Frontpage.
It’s called “Sponsors”.
Did you create this? It’s overriding your Homepage.
You’ll need to edit its display rule location or delete this Content Template to avoid this issue.
March 12, 2023 at 7:28 pm #2565373Mike
Fernando
I did create that. and i changed its display rule location and that fixed the issue. Thank you so much, i had been racking my brain for almost a week.
Thank you again for all the help.
March 12, 2023 at 7:41 pm #2565378Fernando Customer Support
You’re welcome, Mike!
March 12, 2023 at 8:59 pm #2565397Mike
have a great evening
March 12, 2023 at 9:55 pm #2565417Fernando Customer Support
Good night to you as well!
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