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[Resolved] Hompage not loading correctly

Home Forums Support [Resolved] Hompage not loading correctly

Home Forums Support Hompage not loading correctly

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #2563596
    Mike

    I posted on the WordPress forum for generatepress and was told that I would need to post here since it is possibly an issue with an element on the site.Below is the original post.

    I just started to have this issue the other day and have been on the phone with the client’s hosting and that was of no help.

    Anyways, the issue is that when going to settings>Reading and choosing the homepage under static, everything on that page when viewed doesn’t load except the block element created for the topbar, the logo and navigation, and the footer. everything in the body of the page doest load.

    but if I remove that page as the homepage under static pages. it shows up perfectly fine.. I’m completely at a loss, I’ve never seen this issue before.

    also, I have deactivated all the plugins and reactivated them one by one to see if it was a plugin issue and nothing changed.

    also in my troubleshooting, I switched to the default WordPress twenty twenty-three theme, and the content showed up, not styled or anything but it did show up.

    I’m completely confused as to what is going on.

    below is what the page should look like to give you some context.

    if you need any more information please let me know.

    What the page should look like when it was working before the issue came up

    #2563933
    David
    Staff
    Customer Support

    Hi there,

    can i see the actual site ? And if possible could i get a temporary admin login.

    Below the reply field is a Private Information field for sharing login details.

    #2564372
    Mike

    ok i have attached a temp login

    #2564469
    Leo
    Staff
    Customer Support

    Can you provide the login URL as well?

    I only see the username and password.

    #2565241
    Mike

    sorry about that.

    aznightevents.com is the site

    #2565305
    Fernando
    Customer Support

    Hi Mike,

    You have a Block Element – Content Template that’s set to display on the Frontpage.

    It’s called “Sponsors”.

    Did you create this? It’s overriding your Homepage.

    You’ll need to edit its display rule location or delete this Content Template to avoid this issue.

    #2565373
    Mike

    Fernando

    I did create that. and i changed its display rule location and that fixed the issue. Thank you so much, i had been racking my brain for almost a week.

    Thank you again for all the help.

    #2565378
    Fernando
    Customer Support

    You’re welcome, Mike!

    #2565397
    Mike

    have a great evening

    #2565417
    Fernando
    Customer Support

    Good night to you as well!

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