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[Support request] Just bought Premium. It won’t activate

Home Forums Support [Support request] Just bought Premium. It won’t activate

Home Forums Support Just bought Premium. It won’t activate

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  • Author
    Posts
  • #2554822
    Warren

    Hi, I’ve just purchased the Premium GeneratePress plugin and inserted my code in the “License Key” field. It refuses to accept and just spins forever. I also cannot activate any of the features below that – it also just spins when I try and activate them.

    Please suggest a way forward, this is unacceptable.

    #2555219
    David
    Staff
    Customer Support

    Hi there,

    try going to Settings > Permalinks and click Save Changes. This will regenerate permalinks which in a lot of instances will fix that issue.

    If that doesn’t work, then we will need to debug using other methods:

    https://docs.generatepress.com/article/license-key-activation-issues/

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