[Support request] Just bought Premium. It won’t activate

[Warren]

Hi, I’ve just purchased the Premium GeneratePress plugin and inserted my code in the “License Key” field. It refuses to accept and just spins forever. I also cannot activate any of the features below that – it also just spins when I try and activate them.

Please suggest a way forward, this is unacceptable.

[David]

Hi there,

try going to Settings > Permalinks and click Save Changes. This will regenerate permalinks which in a lot of instances will fix that issue.

If that doesn’t work, then we will need to debug using other methods:

https://docs.generatepress.com/article/license-key-activation-issues/

[Author]

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