- This topic has 13 replies, 2 voices, and was last updated 3 years, 3 months ago by
David.
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March 1, 2023 at 6:26 am #2551306
Jessica
I created a page hero in our staging site. I am wondering if I can export the element to import to our live site.
March 1, 2023 at 7:24 am #2551374David
StaffCustomer SupportHi there,
Elements are a Custom Post type. So in Dashboard > Tools, there is the option to Export them. But its ALL of them or nothing…
March 1, 2023 at 8:13 am #2551592Jessica
Thank you.
March 1, 2023 at 8:38 am #2551614Jessica
My workaround – I deleted all the other elements since they were just duplicates of what I have on our live site. Then did the export/import.
March 1, 2023 at 8:39 am #2551616David
StaffCustomer SupportGlad to hear that!!
March 1, 2023 at 8:59 am #2551631Jessica
Sorry I marked this closed. I ran into a strange problem. The element imported correctly and looks exactly as designed in the editor on the staging site. It has four containers. However, on the live site, only Container 2&3 display. Container 1 and Container 4 aren’t even being rendered.
March 1, 2023 at 9:03 am #2551634Jessica
I found a clue. On staging, I had it set to display on Front Page. I wanted to test on a page other than the front page on our live site. So I changed the Location and set it to a specific page. This appears to be the common factor because I changed it to a specific page on the Staging site and it has the same behavior, Container 1 and 4 aren’t being rendered.
March 1, 2023 at 9:13 am #2551649David
StaffCustomer SupportIs it possible to see this ?
March 1, 2023 at 9:22 am #2551660Jessica
Sure. I can give you temporary login. I added to private information. The element I am troubleshooting is named Front Page Hero
March 1, 2023 at 4:47 pm #2552036David
StaffCustomer SupportIf you select the first Container Block, check its Layout > REMOVE CONTAINER CONDITION.
The first one is set to No Featured ImageMarch 1, 2023 at 6:18 pm #2552066Jessica
Ok that fixes the 1st container, which has the legacy layout system.
Any thoughts on the 4th which doesn’t have that condition option?
March 2, 2023 at 12:48 am #2552284David
StaffCustomer Supportso, that probably does have a condition set…
but that container block has been converted to the new GB 1.7 container and that option is missing, until GPP 2.3 ( which just released in alpha ) is installed.
For now, could you rebuild that Container ?March 2, 2023 at 6:35 am #2552675Jessica
Yes, I rebuilt it. I don’t understand the logic of why those settings/differences would work on front page, but not regular pages. But it is ok now and working. Thank you.
March 2, 2023 at 7:46 am #2552769David
StaffCustomer SupportIf it happens again let us know 🙂 And i can take a closer look.
Glad to hear its working. -
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