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[Resolved] Can I export an element?

Home Forums Support [Resolved] Can I export an element?

Home Forums Support Can I export an element?

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #2551306
    Jessica

    I created a page hero in our staging site. I am wondering if I can export the element to import to our live site.

    #2551374
    David
    Staff
    Customer Support

    Hi there,

    Elements are a Custom Post type. So in Dashboard > Tools, there is the option to Export them. But its ALL of them or nothing…

    #2551592
    Jessica

    Thank you.

    #2551614
    Jessica

    My workaround – I deleted all the other elements since they were just duplicates of what I have on our live site. Then did the export/import.

    #2551616
    David
    Staff
    Customer Support

    Glad to hear that!!

    #2551631
    Jessica

    Sorry I marked this closed. I ran into a strange problem. The element imported correctly and looks exactly as designed in the editor on the staging site. It has four containers. However, on the live site, only Container 2&3 display. Container 1 and Container 4 aren’t even being rendered.

    #2551634
    Jessica

    I found a clue. On staging, I had it set to display on Front Page. I wanted to test on a page other than the front page on our live site. So I changed the Location and set it to a specific page. This appears to be the common factor because I changed it to a specific page on the Staging site and it has the same behavior, Container 1 and 4 aren’t being rendered.

    #2551649
    David
    Staff
    Customer Support

    Is it possible to see this ?

    #2551660
    Jessica

    Sure. I can give you temporary login. I added to private information. The element I am troubleshooting is named Front Page Hero

    #2552036
    David
    Staff
    Customer Support

    If you select the first Container Block, check its Layout > REMOVE CONTAINER CONDITION.
    The first one is set to No Featured Image

    #2552066
    Jessica

    Ok that fixes the 1st container, which has the legacy layout system.

    Any thoughts on the 4th which doesn’t have that condition option?

    #2552284
    David
    Staff
    Customer Support

    so, that probably does have a condition set…
    but that container block has been converted to the new GB 1.7 container and that option is missing, until GPP 2.3 ( which just released in alpha ) is installed.
    For now, could you rebuild that Container ?

    #2552675
    Jessica

    Yes, I rebuilt it. I don’t understand the logic of why those settings/differences would work on front page, but not regular pages. But it is ok now and working. Thank you.

    #2552769
    David
    Staff
    Customer Support

    If it happens again let us know 🙂 And i can take a closer look.
    Glad to hear its working.

Viewing 14 posts - 1 through 14 (of 14 total)
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