- This topic has 12 replies, 2 voices, and was last updated 3 years, 3 months ago by
David.
-
AuthorPosts
-
February 28, 2023 at 3:47 am #2549716
John
Hi Folks,
I thought the problem had disappeared.
Apparently, it is persistent.I have a lot of content on UC:
http://www.understand-culture.comWith several hyperlinks on each page
redirecting to other pages within the site.On one of the pages, clicking on anything
… logo, menu, clickable terms …
redirects to YouTube.This time, however, I have additionalinsight.
It links to the video on YouTube which
I have imbedded on that page.Thusfar I am experiencing this problem
only on one page. However, for you to access
that page, in order to see the problem, I need
to set up an account for you.Can you, please, send me an email address
so that I can set up a gratis-account for you.It should be your email in order for you to
respond to the two-factor authentication.Or would it be better if I gave you admin-access?
Thanks.
John
February 28, 2023 at 4:13 am #2549737John
. . . and in the meantime the problem
is on other pages.February 28, 2023 at 6:56 am #2549908John
Could the problem be caused by the fact
that I have not yet updated to
GenerateBlocks Pro 1.5.0?John
February 28, 2023 at 7:21 am #2549946John
I just updated GenerateBlocks Pro 1.5.0
The problem persists.February 28, 2023 at 7:46 am #2549974David
StaffCustomer SupportHi John,
please use the
support@generatepress.comemail addressFebruary 28, 2023 at 8:03 am #2550151John
Here you go, Dave:
http://www.understand-culture.com/wp-admin
RECEIVED AND MOVED BY GP ADMIN
To see the problem, go to:
Germany:USA … Communication
Germany … in German, French, Italian: de fr it
USA … in Italian: itLet me know what else you need.
Or if above is unclear.Thanks.
February 28, 2023 at 8:31 am #2550193John
. . . another piece of forensic evidence, Dave:
I just realized that on the problem-pages
you need only click anywhere on the page,
not necessarily on a clickable term or on
the menu, or the logo . . .in order to get redirected to the video
on YouTube which is imbedded on that
given page.See:
https://understand-culture.com/de-us-2/communication/I hope that helps.
February 28, 2023 at 8:35 am #2550202John
Above refers only to this page:
https://understand-culture.com/de-us-2/communication/February 28, 2023 at 11:03 am #2550394David
StaffCustomer SupportOk, so if you select one of the Container blocks that has the text and container link, eg. “Directness”.
In the sidebar > Settings > Layout can you set thePositionto:RelativeRepeat that for each of those Containers.
February 28, 2023 at 11:23 am #2550416John
I made the changes, Dave.
But it did not help.John
March 1, 2023 at 1:15 am #2550950David
StaffCustomer SupportCan you select each Container and check that the Container Link is correct?
See here for reference:March 1, 2023 at 1:42 am #2550982John
Problem solved.
Great, great, great work, Dave !I know, I know: “No big deal, John.”
Because you know GP and GP Blocks inside and out.
But for me, as the user, your solution is a big deal.It saved me a lot of time.
I would have asked my hosting company to upload a backup.
I would have had to redo a lot of formatting.
And there is go guaranty that I would not repeat the mistake.A second reason … now I know how to make a container,
and not just the term within it, clickable.That’s hugely positive for folks accessing my site
on a smartphone where their selection by fingers is
not as precise as on a laptop or desktop.Thanks, Dave !
John
March 1, 2023 at 3:00 am #2551081David
StaffCustomer SupportYou’re very welcome John. I appreciate the kind words and feedback 🙂
-
AuthorPosts
- You must be logged in to reply to this topic.