[Resolved] Link redirects to YouTube

[John]

Hi Folks,

I thought the problem had disappeared.
Apparently, it is persistent.

I have a lot of content on UC:
http://www.understand-culture.com

With several hyperlinks on each page
redirecting to other pages within the site.

On one of the pages, clicking on anything
… logo, menu, clickable terms …
redirects to YouTube.

This time, however, I have additionalinsight.
It links to the video on YouTube which
I have imbedded on that page.

Thusfar I am experiencing this problem
only on one page. However, for you to access
that page, in order to see the problem, I need
to set up an account for you.

Can you, please, send me an email address
so that I can set up a gratis-account for you.

It should be your email in order for you to
respond to the two-factor authentication.

Or would it be better if I gave you admin-access?

Thanks.

John

[John]

. . . and in the meantime the problem
is on other pages.

[John]

Could the problem be caused by the fact
that I have not yet updated to
GenerateBlocks Pro 1.5.0?

John

[John]

I just updated GenerateBlocks Pro 1.5.0
The problem persists.

[David]

Hi John,

please use the support@generatepress.com email address

[John]

Here you go, Dave:

http://www.understand-culture.com/wp-admin

RECEIVED AND MOVED BY GP ADMIN

To see the problem, go to:

Germany:USA … Communication

Germany … in German, French, Italian: de fr it
USA … in Italian: it

Let me know what else you need.
Or if above is unclear.

Thanks.

[John]

. . . another piece of forensic evidence, Dave:

I just realized that on the problem-pages
you need only click anywhere on the page,
not necessarily on a clickable term or on
the menu, or the logo . . .

in order to get redirected to the video
on YouTube which is imbedded on that
given page.

See:
https://understand-culture.com/de-us-2/communication/

I hope that helps.

[John]

Above refers only to this page:
https://understand-culture.com/de-us-2/communication/

[David]

Ok, so if you select one of the Container blocks that has the text and container link, eg. “Directness”.
In the sidebar > Settings > Layout can you set the Position to: Relative

Repeat that for each of those Containers.

[John]

I made the changes, Dave.
But it did not help.

John

[David]

Can you select each Container and check that the Container Link is correct?
See here for reference:

https://docs.generateblocks.com/article/container-links/

[John]

Problem solved.
Great, great, great work, Dave !

I know, I know: “No big deal, John.”
Because you know GP and GP Blocks inside and out.
But for me, as the user, your solution is a big deal.

It saved me a lot of time.
I would have asked my hosting company to upload a backup.
I would have had to redo a lot of formatting.
And there is go guaranty that I would not repeat the mistake.

A second reason … now I know how to make a container,
and not just the term within it, clickable.

That’s hugely positive for folks accessing my site
on a smartphone where their selection by fingers is
not as precise as on a laptop or desktop.

Thanks, Dave !

John

[David]

You’re very welcome John. I appreciate the kind words and feedback 🙂

[Author]

Posts