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[Resolved] How to refund

Home Forums Support [Resolved] How to refund

Home Forums Support How to refund

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  • Author
    Posts
  • #2543936
    jerry

    i open a tiket twice at generateblocks ahout refund,you promised to contact me shortly, but you didn’t contact me for several days. Didn’t you promise a 30-day refund?
    ps.generateblocks support is terrible.Nobody pays any attention to me

    #2544199
    David
    Staff
    Customer Support

    Hi there,

    apologies for any inconvenience, i checked that email box and could not see an email from you, it may have got stuck somewhere.

    I will pass this topic onto our admin team who will contact your regarding your request

    #2544344
    Stacey Usborne
    Staff
    Customer Support

    Hi there,

    I’ve just issued your refund.

    Since your purchase was made on a credit card it may take about 5-10 days for the refund to show up on your card.

    I also just searched the entire email system (GP and GB) and can’t see anything from the email associated with this account. If you’d like to send me an email at support@generateblocks.com I’d be happy to look into why you’re not getting an answer.

    Thanks for trying GP! 🙂

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