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Hi,
please, allow me to handle this request here, since I use both GPP & GBP and would like to keep all my support tickets here.
On one of my current dev-sites I have installed RC2 of both GB & GBP. Previously, I have added global styles for buttons, which are stil working for the buttons I have added before installing the RC-versions.
Now, when I add a button-block and apply the global style “blue”, a warning occurs: “This Global Style is a Button block inside the “Buttons” block and may not work with this standalone Button.”
How to deal with this? I have already added a “Button Container”, but it’s still not working.
Is it possible to use the legacy-version?
Or better update the global styles > buttons? There’s no “switch” feature though. Should I recreate the button-styles in global styles?
Thank you in advance and kind regards,
SaschaCustomer Support
Hi Sascha,
For GB Pro topics, kindly still open a topic here: https://generateblocks.com/support/
This ensures that we can check if you do have GB Pro.
Hope you understand.
Thanks, but your reply is frustrating me a bit 🙃
I am a long-time user of GPP & GBP, using the same mail-address for both plugins. I often have difficulties to differentiate if an issue is caused by GP or GB. That’s why I would really appreciate, if you allow me to keep all my tickets for GB & GP in this forum.
Also, whenever I have posted an issue in the GB-community, in most cases did not get any reply at all.
Also, GB-Support has no ticket/forum-format like GP-Support, so it’s tiring and cumbersome to keep track of the discussion about an issue. Mail-support is really inefficient to keep track of discussions.
Please 🙏 …
We’re sorry you feel this way. We also understand your frustration and difficulty. This is why our team is currently planning on improving the GB Pro support system in a way similar to GPP forum.
If the question is related to GB Pro, we would like our customers to raise a ticket here: https://generateblocks.com/support/
In this way, we have a system to check if the customer indeed has a GB Pro account as we can’t provide support to non-GB Pro licensed account users.
We hope you understand. 🙂
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