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[Resolved] Off-Canvas menu item without link closes the menu

Home Forums Support [Resolved] Off-Canvas menu item without link closes the menu

Home Forums Support Off-Canvas menu item without link closes the menu

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • #2534527
    Lutz

    Hi,
    I created a menus with top-level items and sub items. On desktops I use it as a header menu, on mobiles I use it in form of a off-canvas menu.

    If the top-level item has NO link (individual link entry), everything is fine on desktops: if the mouse hovers over the top-level menu item (arrow or menu text), the drop-down menu opens and shows all sub items.

    On mobiles, there is a difference:
    If I tap on the down arrow, the top-level menu opens – that’s ok.
    But, if I tap on the top-level menu text, the off-canvas menu closes completely and nothing more happens – that’s annoying.

    Any help?
    -Lutz

    #2534538
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the page in question?

    You can use the private information field:
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Let me know 🙂

    #2534641
    Lutz

    Hi, thanks for the quick answer.

    In the private information there is a link to my online website.
    In this version the links of the top-level menu items are still NOT empty, but I want to delete the link on ‘Das Netzwerk’.

    If you need access to the ‘problematic’ version, I must give you access to my development site. That’s a bit more complicated – I prefer to avoid it. Let me know if you really need access to my development site.

    -Lutz

    #2534650
    Leo
    Staff
    Customer Support

    Tough to tell without seeing the issue live but can you take a look at this first?
    https://docs.generatepress.com/article/using-the-wordpress-menu-builder/#custom-link

    #2534656
    Lutz

    Hi, I’ve seen this before.
    Setting no link or setting the link to ‘#’ does not change the behaviour.
    As normal menu: it’s fine – as off-canvas menu tapping on the text closes the whole menu.
    -Lutz

    #2534664
    Leo
    Staff
    Customer Support

    Can you link me to a page where I can actually see the issue then?

    Please disable all plugins except for GP Premium in the meantime.
    We have not had other reports on this – using # should work.

    Let me know 🙂

    #2534691
    Lutz

    Hi Leo,
    I have now set ALL unwished links to ‘#’ and tested again – and now it works (?)
    Thank you nevertheless …
    – Lutz

    #2534695
    Leo
    Staff
    Customer Support

    No problem 🙂

Viewing 8 posts - 1 through 8 (of 8 total)
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