[Resolved] Off-Canvas menu item without link closes the menu

[Lutz]

Hi,
I created a menus with top-level items and sub items. On desktops I use it as a header menu, on mobiles I use it in form of a off-canvas menu.

If the top-level item has NO link (individual link entry), everything is fine on desktops: if the mouse hovers over the top-level menu item (arrow or menu text), the drop-down menu opens and shows all sub items.

On mobiles, there is a difference:
If I tap on the down arrow, the top-level menu opens – that’s ok.
But, if I tap on the top-level menu text, the off-canvas menu closes completely and nothing more happens – that’s annoying.

Any help?
-Lutz

[Leo]

Hi there,

Any chance you can link us to the page in question?

You can use the private information field:
https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Let me know 🙂

[Lutz]

Hi, thanks for the quick answer.

In the private information there is a link to my online website.
In this version the links of the top-level menu items are still NOT empty, but I want to delete the link on ‘Das Netzwerk’.

If you need access to the ‘problematic’ version, I must give you access to my development site. That’s a bit more complicated – I prefer to avoid it. Let me know if you really need access to my development site.

-Lutz

[Leo]

Tough to tell without seeing the issue live but can you take a look at this first?
https://docs.generatepress.com/article/using-the-wordpress-menu-builder/#custom-link

[Lutz]

Hi, I’ve seen this before.
Setting no link or setting the link to ‘#’ does not change the behaviour.
As normal menu: it’s fine – as off-canvas menu tapping on the text closes the whole menu.
-Lutz

[Leo]

Can you link me to a page where I can actually see the issue then?

Please disable all plugins except for GP Premium in the meantime.
We have not had other reports on this – using # should work.

Let me know 🙂

[Lutz]

Hi Leo,
I have now set ALL unwished links to ‘#’ and tested again – and now it works (?)
Thank you nevertheless …
– Lutz

[Leo]

No problem 🙂

[Author]

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