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[Support request] Issue with Default Gutenberg CSS

Home Forums Support [Support request] Issue with Default Gutenberg CSS

Home Forums Support Issue with Default Gutenberg CSS

Viewing 15 posts - 1 through 15 (of 20 total)
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  • #2529576
    Thomas

    Our home page – URL in box below – has been weird for the past week or two after making some design updates, now most of the styling isn’t loading at all.

    I’ve had our WP Support guy looking at it for the past day or two and here’s what he’s got to say:

    “The backend is loading the Gutenberg grid CSS, but on the front end, it’s being stripped and not included in the Generatepress CSS files. Meaning all content is loading, but the default Gutenberg grid CSS is gone. All plugins have been removed on staging except for Generatepress ones and Generateblocks.

    We removed the created CSS files from Generatepress and it created them all again as the same.

    Staging was done on a different server so it’s not attached to Cloudflare or your host and the issue is the same.”

    #2529780
    Ying
    Staff
    Customer Support

    Hi Thomas,

    Can you specify the sections that don’t load style?
    I just checked the staging, and it looks normal to me. Some images are not loading, but the styles seem to load fine.

    Let me know!

    #2530025
    Thomas

    Check the home page on the regular version, not the staging site – very little styling being loaded

    #2530252
    David
    Staff
    Customer Support

    Hi there,

    the main difference i see between the Staging and the live site is the presence of Media Vine, every post has had MV classes appended to it eg.

    mv-content-wrapper grow-content-body

    I wonder if what media vine is doing here is breaking your sites styles ?

    #2530303
    Thomas

    Update – apologies, I shared the wrong staging site URL earlier – correct one is below.

    Home page is the only page I’ve seen that the styling has been stripped.

    Thanks

    #2530983
    Fernando
    Customer Support

    Hi Thomas,

    For clarity, can you take a screenshot of the issue from your end?

    Uploading Screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

    #2531002
    Thomas

    OK screenshot links in the box attached to this post.

    #2531029
    Fernando
    Customer Support

    I see.

    Can you try letter B here?: https://docs.generateblocks.com/article/unstyled-content/#:~:text=your%20server%20caching.-,Solutions,-a)%20Choose%20Inline

    If that doesn’t work, try letter A.

    #2531120
    Thomas

    Implemented both, cleared cache, doesn’t seem to have done anything.

    #2531222
    David
    Staff
    Customer Support

    Can you go to Dashboard > GenerateBlocks > Settings, and try regenerating the CSS and then clearing any caches.
    If the issue persists, go back to that setting and change the CSS Print Method to Inline.

    #2531230
    Thomas

    @David, yep, tried that (those were the steps recommended by Fernando above) – just double-checked these settings are still the case, cleared the cache again . . . issue remains, home page still missing styling.

    #2531285
    David
    Staff
    Customer Support

    Can i have a login for the staging site ? The one provided earlier says the user name was not recognised

    #2531287
    Thomas

    see below !

    #2531300
    David
    Staff
    Customer Support

    Thats the same username, and its still being rejected as “not registered” 🙂

    #2531320
    Thomas

    OK, you’re looking for admin access to the staging site? please try the see below.

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