- This topic has 19 replies, 4 voices, and was last updated 3 years, 1 month ago by
Fernando.
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February 11, 2023 at 8:24 am #2529576
Thomas
Our home page – URL in box below – has been weird for the past week or two after making some design updates, now most of the styling isn’t loading at all.
I’ve had our WP Support guy looking at it for the past day or two and here’s what he’s got to say:
“The backend is loading the Gutenberg grid CSS, but on the front end, it’s being stripped and not included in the Generatepress CSS files. Meaning all content is loading, but the default Gutenberg grid CSS is gone. All plugins have been removed on staging except for Generatepress ones and Generateblocks.
We removed the created CSS files from Generatepress and it created them all again as the same.
Staging was done on a different server so it’s not attached to Cloudflare or your host and the issue is the same.”
February 11, 2023 at 12:56 pm #2529780Ying
StaffCustomer SupportHi Thomas,
Can you specify the sections that don’t load style?
I just checked the staging, and it looks normal to me. Some images are not loading, but the styles seem to load fine.Let me know!
February 11, 2023 at 11:21 pm #2530025Thomas
Check the home page on the regular version, not the staging site – very little styling being loaded
February 12, 2023 at 6:04 am #2530252David
StaffCustomer SupportHi there,
the main difference i see between the Staging and the live site is the presence of Media Vine, every post has had MV classes appended to it eg.
mv-content-wrapper grow-content-bodyI wonder if what media vine is doing here is breaking your sites styles ?
February 12, 2023 at 7:12 am #2530303Thomas
Update – apologies, I shared the wrong staging site URL earlier – correct one is below.
Home page is the only page I’ve seen that the styling has been stripped.
Thanks
February 12, 2023 at 11:00 pm #2530983Fernando Customer Support
Hi Thomas,
For clarity, can you take a screenshot of the issue from your end?
Uploading Screenshots: https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots
February 12, 2023 at 11:34 pm #2531002Thomas
OK screenshot links in the box attached to this post.
February 13, 2023 at 12:15 am #2531029Fernando Customer Support
I see.
Can you try letter B here?: https://docs.generateblocks.com/article/unstyled-content/#:~:text=your%20server%20caching.-,Solutions,-a)%20Choose%20Inline
If that doesn’t work, try letter A.
February 13, 2023 at 1:55 am #2531120Thomas
Implemented both, cleared cache, doesn’t seem to have done anything.
February 13, 2023 at 3:24 am #2531222David
StaffCustomer SupportCan you go to Dashboard > GenerateBlocks > Settings, and try regenerating the CSS and then clearing any caches.
If the issue persists, go back to that setting and change the CSS Print Method to Inline.February 13, 2023 at 3:29 am #2531230Thomas
@David, yep, tried that (those were the steps recommended by Fernando above) – just double-checked these settings are still the case, cleared the cache again . . . issue remains, home page still missing styling.
February 13, 2023 at 4:24 am #2531285David
StaffCustomer SupportCan i have a login for the staging site ? The one provided earlier says the user name was not recognised
February 13, 2023 at 4:26 am #2531287Thomas
see below !
February 13, 2023 at 4:38 am #2531300David
StaffCustomer SupportThats the same username, and its still being rejected as “not registered” 🙂
February 13, 2023 at 4:56 am #2531320Thomas
OK, you’re looking for admin access to the staging site? please try the see below.
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