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[Support request] New Blog Post Template Design Element is not working

Home Forums Support [Support request] New Blog Post Template Design Element is not working

Home Forums Support New Blog Post Template Design Element is not working

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #2517667
    Megan

    Hi there,
    I’m trying to work on some new styling for my single blog posts. I made a new blog post template, but it’s still generating the standard blog post look that seems connected to the built-in Customizer. Any idea what the problem is?

    Example: https://saferseniorcarecom.bigscoots-staging.com/best-walkers-and-rollators-for-seniors/

    Thanks!

    – Megan

    #2517715
    Ying
    Staff
    Customer Support

    Hi Megan,

    Are you using a block element – content template and assigned it to post > all posts in the display rule?

    Let me know!

    #2517766
    Megan

    Yes, it’s a block element – content template and set to all posts for display.

    #2517776
    Fernando
    Customer Support

    Hi Megan,

    A Content Template is usually only used for Archive Pages. In building a Single Post “template”, we usually recommend using Block Element – Hooks, Page Heros, etc.

    A Content Template should still work though if you use it on a Single Post.

    Can you provide admin login credentials so we can take a closer look at why it isn’t working?

    Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #2517777
    Megan

    Sure!

    #2517805
    Fernando
    Customer Support

    You modified the single.php file.

    For reference, this is the default single.php: https://github.com/tomusborne/generatepress/blob/master/single.php

    Can you try temporarily removing the single.php and content-single.php files you have?

    #2517820
    Megan

    I’m not sure how to remove those files

    #2517826
    Fernando
    Customer Support

    Oh, did you have a developer before? That file was manually added by someone. If you want, you can revert to the Parent Theme so that you get all the default template files. Right now, you’re using a Child theme, and you have custom code there affecting how the theme should work.

    It’s best to back up your site before making any major changes.

    #2518703
    Megan

    Yes, I had a developer helping me at one point. How do I revert to the parent theme?

    #2518878
    Ying
    Staff
    Customer Support

    Go to appearance > themes, Activate GeneratePress theme.

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