- This topic has 13 replies, 3 voices, and was last updated 3 years, 3 months ago by
Ying.
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January 28, 2023 at 12:31 pm #2512330
Daniel
I uploaded your theme onto my website and using the Info template.
However, when I try to edit my older posts or even try to create a new post, everything is inside a container with HTML code, instead of the traditional Block format, making it difficult for me to make edits.
How can I change this?
Thank you!
January 28, 2023 at 12:34 pm #2512335Leo
StaffCustomer SupportHi Daniel,
Do you happen to have the Classic Editor plugin activated?
If so can you try deactivating it?
Let me know 🙂
January 28, 2023 at 12:36 pm #2512342Daniel
I had Classic Widget activated and deleted it just now. But still not working.
January 28, 2023 at 12:45 pm #2512352Leo
StaffCustomer SupportHmm can you disable all plugins except GP Premium and GenerateBlocks to test?
January 28, 2023 at 12:56 pm #2512358Daniel
I tried, and still not working.
This is part of the code I am seeing in a post I am trying to edit:
<!– wp:paragraph –>
<p>Electricity is the lifeblood of modern life. Homeowners use electricity to power their homes, appliances, electronics, and more. And while electricity is a powerful and convenient energy source, it can also be dangerous if not properly managed. </p>
<!– /wp:paragraph –><!– wp:paragraph –>
<p>That’s why homeowners must take certain precautions when using electricity in the home. Several potential electrical hazards are lurking around every corner, and knowing how to protect yourself from them is essential.</p>
<!– /wp:paragraph –>January 28, 2023 at 1:14 pm #2512387Ying
StaffCustomer SupportAll the pre-built templates are using block element or page builder, none of them are using Classic editor, so it’s likely the classic editor plugin is activated on your site somehow.
Can you provide admin login using the private info field?
And please make sure all plugins except GP premium and GenerateBlocks.
Let me know!
January 28, 2023 at 1:18 pm #2512391Daniel
Yes, will do! Please see the private field for access info.
January 28, 2023 at 1:23 pm #2512400Ying
StaffCustomer SupportI logged in and checked the latest 3 posts, and all of them are looking normal in the block editor:
https://www.screencast.com/t/J2gA0pjEPyJanuary 28, 2023 at 1:35 pm #2512408Daniel
That’s odd.
Here’s what I am seeing: https://www.senioroutlooktoday.com/wp-content/uploads/2023/01/Screenshot-2023-01-28-at-11.16.00-AM-1.png
January 28, 2023 at 1:45 pm #2512419Ying
StaffCustomer SupportDo you know where did this icon come from?
https://www.screencast.com/t/Huz65NTiJJanuary 28, 2023 at 1:53 pm #2512426Daniel
I’m not sure. I think it may have something to do with the mobile version?
Your username works just fine.
I’m going to give you mine in the code below.
January 28, 2023 at 2:00 pm #2512428Ying
StaffCustomer SupportAh, the issue is caused by a sitting in your user profile, you’ve disabled visual editor:
https://www.screencast.com/t/rJ1TRQcPAfUncheck the box should fix the issue 🙂
January 28, 2023 at 2:07 pm #2512432Daniel
Oh wow, that was an easy fix! Thank you!
January 28, 2023 at 3:11 pm #2512480Ying
StaffCustomer SupportNo Problem, glad to help 🙂
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