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[Resolved] Using the Info Template: Can you help me with editing a blog post?

Home Forums Support [Resolved] Using the Info Template: Can you help me with editing a blog post?

Home Forums Support Using the Info Template: Can you help me with editing a blog post?

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #2512330
    Daniel

    I uploaded your theme onto my website and using the Info template.

    However, when I try to edit my older posts or even try to create a new post, everything is inside a container with HTML code, instead of the traditional Block format, making it difficult for me to make edits.

    How can I change this?

    Thank you!

    #2512335
    Leo
    Staff
    Customer Support

    Hi Daniel,

    Do you happen to have the Classic Editor plugin activated?

    If so can you try deactivating it?

    Let me know 🙂

    #2512342
    Daniel

    I had Classic Widget activated and deleted it just now. But still not working.

    #2512352
    Leo
    Staff
    Customer Support

    Hmm can you disable all plugins except GP Premium and GenerateBlocks to test?

    #2512358
    Daniel

    I tried, and still not working.

    This is part of the code I am seeing in a post I am trying to edit:

    <!– wp:paragraph –>
    <p>Electricity is the lifeblood of modern life. Homeowners use electricity to power their homes, appliances, electronics, and more. And while electricity is a powerful and convenient energy source, it can also be dangerous if not properly managed. </p>
    <!– /wp:paragraph –>

    <!– wp:paragraph –>
    <p>That’s why homeowners must take certain precautions when using electricity in the home. Several potential electrical hazards are lurking around every corner, and knowing how to protect yourself from them is essential.</p>
    <!– /wp:paragraph –>

    #2512387
    Ying
    Staff
    Customer Support

    All the pre-built templates are using block element or page builder, none of them are using Classic editor, so it’s likely the classic editor plugin is activated on your site somehow.

    Can you provide admin login using the private info field?

    And please make sure all plugins except GP premium and GenerateBlocks.

    Let me know!

    #2512391
    Daniel

    Yes, will do! Please see the private field for access info.

    #2512400
    Ying
    Staff
    Customer Support

    I logged in and checked the latest 3 posts, and all of them are looking normal in the block editor:
    https://www.screencast.com/t/J2gA0pjEPy

    #2512408
    Daniel
    #2512419
    Ying
    Staff
    Customer Support

    Do you know where did this icon come from?
    https://www.screencast.com/t/Huz65NTiJ

    #2512426
    Daniel

    I’m not sure. I think it may have something to do with the mobile version?

    Your username works just fine.

    I’m going to give you mine in the code below.

    #2512428
    Ying
    Staff
    Customer Support

    Ah, the issue is caused by a sitting in your user profile, you’ve disabled visual editor:
    https://www.screencast.com/t/rJ1TRQcPAf

    Uncheck the box should fix the issue 🙂

    #2512432
    Daniel

    Oh wow, that was an easy fix! Thank you!

    #2512480
    Ying
    Staff
    Customer Support

    No Problem, glad to help 🙂

Viewing 14 posts - 1 through 14 (of 14 total)
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