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[Support request] Problem: duplicate menus showing in header and both displaying vertically

Home Forums Support [Support request] Problem: duplicate menus showing in header and both displaying vertically

Home Forums Support Problem: duplicate menus showing in header and both displaying vertically

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #2507013
    Mark

    I have done a basic design with GeneratePress Premium using a Localhost. I then imported the settings into a development site on a temporary url. In the locallyhosted site, there was one menu in the header laid out horizontally across the top. This is what I wanted. When I imported the settings into a copy of the site on a temporary url, the header displays duplicate menus and displays them vertically, not horizontally. I have gone through all the settings on both sites, and they are the same, so I don’t know what the issue is.
    I can provide login details and screenshots if needed.
    Thanks

    #2507130
    David
    Staff
    Customer Support

    Hi there,

    to share screenshots, just save them in cloud drive, or wp media library or somewhere on the net, and then share the URL to the images.

    If we can see the site then even better. and you can share a URL / Login in the Private Information field below. Only GP Employees can see that.

    #2507163
    Mark

    Thanks. Will do. Is there an email you could send me privately that I can use for your login.

    #2507401
    Mark

    I have sent the information you requested

    #2507429
    David
    Staff
    Customer Support

    Aah ok, so there are no styles being loaded on the front end of the site.
    Which looks to be due to a URL mismatch.
    Can you go to Settings > General and make sure that the 2 x URLs there match the site.
    Then go to Settings > Permalinks and Click Save Changs to regenerate Permalinks.

    #2507442
    Mark

    Thanks. I talked to the webhosts and there was a problem with one of their plugins. Clearing all the caches solved the problem. I should have thought of that first, as a wise man once said.

    #2507457
    David
    Staff
    Customer Support

    Glad to hear you got it working!

Viewing 7 posts - 1 through 7 (of 7 total)
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