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[Support request] I imported the demo from the site library but why is the full demo not importing

Home Forums Support [Support request] I imported the demo from the site library but why is the full demo not importing

Home Forums Support I imported the demo from the site library but why is the full demo not importing

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • #2470623
    Igor

    hi,
    I imported the “Trade” demo from the site library but why is the full demo not importing?
    The demo doesn’t appear exactly as it appears in the site library after I import it.

    #2470683
    David
    Staff
    Customer Support

    Hi there,

    go to Dashboard > Tools > Site Head and on the Info –> Server tab.
    Compare your settings to these:

    PHP max input variables	3000
    PHP time limit	120
    PHP memory limit	768M
    Max input time	120
    Upload max filesize	256M
    PHP post max size	256M

    These are my basic settings, can you make sure yours are similar ?

    #2470707
    Igor

    I can’t find it, so if you can see that would be great

    #2470711
    Igor

    Server architecture Linux 4.18.0-305.19.1.lve.el7h.x86_64 x86_64
    Web server LiteSpeed
    PHP version 7.4.33 (Supports 64bit values)
    PHP SAPI litespeed
    PHP max input variables 1000
    PHP time limit 30
    PHP memory limit 128M
    PHP memory limit (only for admin screens) 256M
    Max input time -1
    Upload max filesize 64M
    PHP post max size 128M
    cURL version 7.84.0 OpenSSL/1.1.1p
    Is SUHOSIN installed? No
    Is the Imagick library available? Yes
    Are pretty permalinks supported? Yes
    .htaccess rules Your .htaccess file contains only core WordPress features.

    #2470712
    David
    Staff
    Customer Support

    Yes, i see it – you’re settings are much lower than the ones i provided.
    Speak to your Hosting provider and ask them to increase those settings to match the ones here

    #2470720
    Igor

    can you check now please my settings

    Server architecture Linux 4.18.0-305.19.1.lve.el7h.x86_64 x86_64
    Web server LiteSpeed
    PHP version 7.4.33 (Supports 64bit values)
    PHP SAPI litespeed
    PHP max input variables 1000
    PHP time limit 3000
    PHP memory limit 512M
    Max input time -1
    Upload max filesize 1G
    PHP post max size 128M
    cURL version 7.84.0 OpenSSL/1.1.1p
    Is SUHOSIN installed? No
    Is the Imagick library available? Yes
    Are pretty permalinks supported? Yes
    .htaccess rules Your .htaccess file contains only core WordPress features.

    #2470740
    David
    Staff
    Customer Support

    That should be fine, try re-importing the Site from the Library

    #2470746
    Igor

    Sir, same problem. I imported the demo from the site library but the full demo not importing.
    can you fix them by yourself

    #2470774
    Igor

    hi,
    same problem, can you check

    #2470809
    Igor

    hi, are you there?

    #2470819
    Igor

    we decided to not use pre made template
    so now you don’t need to take any action

    Thanks

    #2471373
    David
    Staff
    Customer Support

    Sorry my shift ended and i have only just returned.
    Do you still want me to take a look ?

Viewing 12 posts - 1 through 12 (of 12 total)
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