- This topic has 8 replies, 3 voices, and was last updated 3 years, 3 months ago by
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Hi there,
I have a few questions about my account here on generatepress.com
When I click on account, I only get the info about my downloads and purchase history.
1. Where can I see my tickets in the forum?
2. Where can I change my avatar?
3. Where can I see which sites I have licensed?Thanks for support!
StefanieCustomer Support
Hi Stefanie,
1. You can click on “Forum Profile” at https://generatepress.com/forums.
2. The Forum avatar is linked to Gravatar. You can change it there: https://en.gravatar.com/
3. Go https://generatepress.com/account/, then, click on “View Licences” > “Manage Sites”.great, thanks a lot !!
:-))You’re welcome, Stefanie! 🙂
Hi again
I come back to this quesion again cause I have changed my avatar here (10 days ago): https://en.gravatar.com/ but it is not displayed here. Do I have to adjust something in my profile here so that it works?
Customer Support
Hi there,
can you make sure the Email address on your profile matches that of your Gravatar and then click Save Changes.
Hi David,
yes, I know, the email addresses must match. But that is already the case.
I have no idea, why it’s not working…now it works! 👍
I think the Save Changes was required to give the system a kick 🙂
Glad to see its working!!
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