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[Resolved] Can’t activate Modules

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Home Forums Support Can’t activate Modules

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #2407821
    Anne-Barbara

    Hi,

    I can’t activate the modules of the theme. I checked this with the chrome developper tools and the console says:

    Failed to load resource: the server responded with a status of 404 ()

    Here the URL of the site:

    https://hochsensibelsein.org/wP/

    My host just told me, that in apache is an error:

    2022-11-08 18:50:43 Error 80.29.208.147 404 POST /wP/index.php/wp-json/generatepress-pro/v1/modules?_locale=user HTTP/1.0 https://hochsensibelsein.org/wP/wp-admin/themes.php?page=generate-options

    What can I do? Please help me!

    Kind regards,
    Anne-Barbara

    #2407982
    David
    Staff
    Customer Support

    Hi there,

    first try going to Settings > Permalinks and clicking Save Changes, this will rebuild permalinks and give the REST API a kick. Then retry activating modules.

    if the issue persists, go to Tools > Site Health and check to see if there are any Errors being reported. For example the REST API isn’t loaded.

    #2408168
    Anne-Barbara

    Hi David,

    thank you for your reply! Permalinks didn’t change anything. So I went to Site Health and there is an error reported:

    REST-API-Endpunkt: https://hochsensibelsein.org/wP/index.php/wp-json/wp/v2/types/post?context=edit
    REST-API-Antwort: (404) Not Found

    What can I do?

    Kind regards,
    Anne-Barbara

    #2408200
    David
    Staff
    Customer Support

    In your setttings > permalinks – are you using a Custom structure ?

    #2408650
    Anne-Barbara

    With the information of the Rest-API-error my host could solve the problem. Here you can see how:

    https://support.plesk.com/hc/en-us/articles/360010177180-WordPress-websites-on-a-Plesk-server-show-404-Not-Found-when-PHP-FPM-by-Nginx-and-Proxy-Mode-are-used

    So thank you, you leaded us to the right way! 🙂

    Kind regards,
    Anne-Barbara

    #2409688
    David
    Staff
    Customer Support

    Glad to be of help 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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