- This topic has 1 reply, 2 voices, and was last updated 1 year, 7 months ago by
.
-
Posts
-
Hi there,
Having the issue where the featured image meta box is not showing or showing intermittently on posts and custom post types. If i hard refresh then sometimes it shows.
I am having this issue on several sites that are all using Generatepress 3.1.3 and GP Premium: 2.1.2. When i check the console, i see the following two 500 errors on these calls, but only when the featured image does not load.
XHRGEThttps://www.southernhemisphere.co.za/wp-json/wp/v2/themes?context=edit&status=active&_locale=user
[HTTP/2 500 Internal Server Error 339ms]
XHRGEThttps://www.southernhemisphere.co.za/wp-json/wp/v2/taxonomies?context=edit&_locale=user
[HTTP/2 500 Internal Server Error 330ms]Thanks in advance for any help.
Customer Support
Hi there,
when you see 500 errors point to:
wp-jsonit generally means that the REST API isn’t working.First try rebuilding permalinks: go to Settings > Permalinks and click Save Changes.
If the issue persists then check the Tools > Site Health and look for any errors related to the REST API.
If there are none, ask your Host to check the PHP Memory Limits.
- You must be logged in to reply to this topic.