Archived topic
Featured Image meta box not showing or showing intermittently on Posts / CPTs
1 reply · Started by Webworx Web Services Pty Ltd on September 12, 2022
Hi there,
Having the issue where the featured image meta box is not showing or showing intermittently on posts and custom post types. If i hard refresh then sometimes it shows.
I am having this issue on several sites that are all using Generatepress 3.1.3 and GP Premium: 2.1.2. When i check the console, i see the following two 500 errors on these calls, but only when the featured image does not load.
XHRGEThttps://www.southernhemisphere.co.za/wp-json/wp/v2/themes?context=edit&status=active&_locale=user
[HTTP/2 500 Internal Server Error 339ms]
XHRGEThttps://www.southernhemisphere.co.za/wp-json/wp/v2/taxonomies?context=edit&_locale=user
[HTTP/2 500 Internal Server Error 330ms]
Thanks in advance for any help.
Hi there,
when you see 500 errors point to: wp-json it generally means that the REST API isn't working.
First try rebuilding permalinks: go to Settings > Permalinks and click Save Changes.
If the issue persists then check the Tools > Site Health and look for any errors related to the REST API.
If there are none, ask your Host to check the PHP Memory Limits.
