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I set up hook display exceptions, save, go to the display rules, exceptions are not saved
Customer Support
Hi there,
What’s the location you are trying to exclude?
This works anywhere that has 2 dropdowns.
Specifically, I exclude the category of the page by the name of the category.Customer Support
Hi there,
if you Right Click > Inspect the Element page to open the developers tools.
Are there any errors on the Console Tab? And do any errors appear after you make a selection or save the changes ?JQMIGRATE: Migrate is installed, version 3.3.2
content.js:1 [Violation] Added synchronous DOM mutation listener to a ‘DOMSubtreeModified’ event. Consider using MutationObserver to make the page more responsive.
(anonymous) @ content.js:1
35[Violation] Added non-passive event listener to a scroll-blocking <some> event. Consider marking event handler as ‘passive’ to make the page more responsive. See <URL>
jquery.min.js:2 [Violation] ‘setTimeout’ handler took 52ms
jquery.min.js:2 [Violation] ‘load’ handler took 159ms
content.js:1 [Violation] ‘setTimeout’ handler took 83msin the message above – access to the site
Thanks for the login – i did access the site, but could not see any obvious issues.
I have asked Tom to take a look.In the meantime could you check for plugin conflicts by temporarily disabling other plugins aside from GP Premium ?
Deactivated all plugins except GP-Premium problem still exists
Odd one … i asked Tom to take a look. If you don’t mind waiting ?
ok
Lead Developer
Hi there,
Is it ok if I log in and try saving a couple of things?
Just to confirm, does this happen with all items in the dropdown, or only some?
Save a couple of things
Of course, you can do as you see fit, only return everything back at the end of the work.Did you manage to find the error?
Hi there,
I was able to see the issue in the Element you linked to, but there wasn’t any indication of what the actual problem was.
I created a new Element named “Test” (I left it in there for you to see) and tried saving a handful of page combinations without any issues.
Are you finding that the issue is random, or is it specific pages that are failing to save? If so, can you tell me which ones to test?
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