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[Resolved] Off-Canvas menu not working on mobile and only in homepage

Home Forums Support [Resolved] Off-Canvas menu not working on mobile and only in homepage

Home Forums Support Off-Canvas menu not working on mobile and only in homepage

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #2140813
    Mattia

    Hello,
    I’m facing a strange issue after the last GP update.
    I realized that my off canvas menu is not showing, but only in mobile and only in the homepage.

    Checkedd everything (plugins, cache) with no luck.

    Any suggestion?

    This is my website: conversationaldesign.it

    Thanks a lot

    Mattia

    #2141013
    David
    Staff
    Customer Support

    Hi there,

    i see this:

    https://www.screencast.com/t/SloVfPNw

    The blue highlighted element is the Off Canvas Panel… and its inside the site-footer element but it shouldn’t be.

    What is the Elemntor element that is above it ? Is that a footer template or something – can that be disabled so we can see if thats breaking the layout of the off canvas.

    #2141128
    Mattia

    Hello, I disabled the footer template, that not soòved the issues, but you could take a look now!

    #2141147
    Leo
    Staff
    Customer Support

    Can you disable all plugins except GP Premium for us to take a look?

    #2141159
    Mattia

    That’s kind a problem…
    I will set up a staging copy for you!

    #2141186
    Mattia

    I solved!
    For some reason I had to investigate only in the homepage it was this bit of css


    @media
    (max-width: 768px)
    .main-navigation .gen-sidebar-nav {
    display: none;
    }

    I changed with :


    @media
    (max-width: 768px)
    .main-navigation .gen-sidebar-nav {
    display: show!important;
    }

    And now everything’s just fine.

    #2141204
    Leo
    Staff
    Customer Support

    You shouldn’t need any extra CSS to make the off canvas menu work.

    #2141462
    Mattia

    Ok, I investigated a bit more and I’m pretty sure the issue is related to Elementor addon.
    II disabled everything a reactivated the whole plugin set one by one.

    It seems like there is an error with the JS used by the off canvas menu, the strange thing is that only in the home page it prevent the menu to display.

    Error

    The same error occurs in all the other pages, but only in the homepage the off canvas refuses to show :-|\\

    No idea about how to fix it…

    #2141468
    Leo
    Staff
    Customer Support

    Just to confirm, does the error occur with Elementor deactivated?

    If so you will need to check with E’s support team.

    #2141516
    Mattia

    Yes, it seems like that. I will contact them.

    #2141520
    Leo
    Staff
    Customer Support

    Sounds good.

Viewing 11 posts - 1 through 11 (of 11 total)
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