- This topic has 10 replies, 3 voices, and was last updated 4 years, 1 month ago by
Leo.
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March 3, 2022 at 7:35 am #2140813
Mattia
Hello,
I’m facing a strange issue after the last GP update.
I realized that my off canvas menu is not showing, but only in mobile and only in the homepage.Checkedd everything (plugins, cache) with no luck.
Any suggestion?
This is my website: conversationaldesign.it
Thanks a lot
Mattia
March 3, 2022 at 8:03 am #2141013David
StaffCustomer SupportHi there,
i see this:
https://www.screencast.com/t/SloVfPNw
The blue highlighted element is the Off Canvas Panel… and its inside the
site-footerelement but it shouldn’t be.What is the Elemntor element that is above it ? Is that a footer template or something – can that be disabled so we can see if thats breaking the layout of the off canvas.
March 3, 2022 at 9:00 am #2141128Mattia
Hello, I disabled the footer template, that not soòved the issues, but you could take a look now!
March 3, 2022 at 9:18 am #2141147Leo
StaffCustomer SupportCan you disable all plugins except GP Premium for us to take a look?
March 3, 2022 at 9:26 am #2141159Mattia
That’s kind a problem…
I will set up a staging copy for you!March 3, 2022 at 9:51 am #2141186Mattia
I solved!
For some reason I had to investigate only in the homepage it was this bit of css
@media (max-width: 768px)
.main-navigation .gen-sidebar-nav {
display: none;
}I changed with :
@media (max-width: 768px)
.main-navigation .gen-sidebar-nav {
display: show!important;
}And now everything’s just fine.
March 3, 2022 at 10:02 am #2141204Leo
StaffCustomer SupportYou shouldn’t need any extra CSS to make the off canvas menu work.
March 3, 2022 at 2:33 pm #2141462Mattia
Ok, I investigated a bit more and I’m pretty sure the issue is related to Elementor addon.
II disabled everything a reactivated the whole plugin set one by one.It seems like there is an error with the JS used by the off canvas menu, the strange thing is that only in the home page it prevent the menu to display.

The same error occurs in all the other pages, but only in the homepage the off canvas refuses to show :-|\\
No idea about how to fix it…
March 3, 2022 at 2:37 pm #2141468Leo
StaffCustomer SupportJust to confirm, does the error occur with Elementor deactivated?
If so you will need to check with E’s support team.
March 3, 2022 at 3:52 pm #2141516Mattia
Yes, it seems like that. I will contact them.
March 3, 2022 at 4:02 pm #2141520Leo
StaffCustomer SupportSounds good.
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