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[Support request] Elements not working

Home Forums Support [Support request] Elements not working

Home Forums Support Elements not working

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2101900
    Steve

    Hi

    I have made a Post Hero element in Generate Blocks , set it to ‘whole site’ and published but nothing happened and I don’t know why. I and can’t seem to find an answer on forums, etc.

    Any suggestions?

    Thanks

    #2102126
    Elvin
    Staff
    Customer Support

    Hi Steve,

    Can you share a link to the sample page of the site and the contents of this Hero Element through a screenshot or recording? So we can cross-check and identify if the issue is PHP related or perhaps CSS.

    Let us know. 😀

    #2102378
    Steve

    Really sorry, can you tell me how to upload screenshot pls?

    #2102464
    David
    Staff
    Customer Support

    Hi there,

    this article explains:

    https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

    Note: you can upload your screenshot to any public shared service, eg. google drive, OneDrive, DropBox or store it in your WP Media Library. We just need the link to it.

    #2102640
    Steve

    Thanks for the clarification

    The site is https://www.staging9.batterychargersinfo.com/

    Screenshot is

    https://imagizer.imageshack.com/img923/1538/cAJxqn.jpg

    Thanks

    Kind Regards

    Steve Brown

    #2102648
    David
    Staff
    Customer Support

    OK – in the Block Element sidebar you’ll see a bunch of options. One of them is the Element Type.
    Change that to Page Hero and publish that.

Viewing 6 posts - 1 through 6 (of 6 total)
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