[Support request] Elements not working

[Steve]

Hi

I have made a Post Hero element in Generate Blocks , set it to ‘whole site’ and published but nothing happened and I don’t know why. I and can’t seem to find an answer on forums, etc.

Any suggestions?

Thanks

[Elvin]

Hi Steve,

Can you share a link to the sample page of the site and the contents of this Hero Element through a screenshot or recording? So we can cross-check and identify if the issue is PHP related or perhaps CSS.

Let us know. 😀

[Steve]

Really sorry, can you tell me how to upload screenshot pls?

[David]

Hi there,

this article explains:

https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots

Note: you can upload your screenshot to any public shared service, eg. google drive, OneDrive, DropBox or store it in your WP Media Library. We just need the link to it.

[Steve]

Thanks for the clarification

The site is https://www.staging9.batterychargersinfo.com/

Screenshot is

https://imagizer.imageshack.com/img923/1538/cAJxqn.jpg

Thanks

Kind Regards

Steve Brown

[David]

OK – in the Block Element sidebar you’ll see a bunch of options. One of them is the Element Type.
Change that to Page Hero and publish that.

[Author]

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