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[Support request] Slow performance, please help!!!!

Home Forums Support [Support request] Slow performance, please help!!!!

Home Forums Support Slow performance, please help!!!!

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #2077760
    Juan Carlos Lopo

    Hi everybody again!!! Last December I opened a topic regarding Cart Fragments (I thought that code was slowing down my online store), but finally it had nothing to do with it (you helped me out to realize Cart Fragments were actually disabled -thanks!!!!-), so I made my own analysis and still haven’t found what is going on with the website performance…

    I am very concerned about the bounce rate. Could you please take a brief look to https://www.bronzeymora.com? For some reason (internal process, etc.) every page takes about 5 seconds to load, even though the page does not have any ‘heavy’ content, such as legal info, contact, etc.

    To be honest, I have no clue what’s going on. I tried to disable plugins such as Google fonts but the website did not improve its speed at all.

    Do you have any idea?

    Many many many thanks in advance for your help!!!

    And Happy New Year!!!

    Juan

    #2078180
    David
    Staff
    Customer Support

    Hi there,

    have you spoken with your hosting company about performance ?
    Problem i have is any tools i use to check the site performance are timing out before they complete the test which makes me think something is not right at the server level.

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