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[Resolved] Cannot Activate Modules

Home Forums Support [Resolved] Cannot Activate Modules

Home Forums Support Cannot Activate Modules

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2014888
    admin

    I can’t activate the premium modules.

    When I click in the activate button it starts spin and doesn’t stop.

    The license is OK.

    WHat can I do?

    #2015061
    David
    Staff
    Customer Support

    Hi there,

    when it starts spinning, can you right click and inspect the page. and then provide a screenshot of any Red Errors in the Developers Console tab

    #2015875
    admin

    The red error in the developer console tab is:

    Failed to load resource: the server responded with a status of 404 ()
    themes.php:1 Uncaught (in promise)

    #2015977
    Leo
    Staff
    Customer Support
    #2015980
    admin

    Problem solved! Regenerate permanent links and it works!

    #2016442
    Leo
    Staff
    Customer Support

    No problem 🙂

    #2041630
    eriastudio

    Unfortunately i have the same problem. Regenerate the permalinks did not work for me.

    #2041688
    Leo
    Staff
    Customer Support

    That’s strange.

    Can you open a new topic and provide the dashboard access to us using the private info field?
    https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    Thanks!

Viewing 8 posts - 1 through 8 (of 8 total)
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