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Hi guys,
i made my website with generatepress.
On the desktop website i can see the new menu and the new website
on the mobile when i open a browser i see the old website with the old menu.why there is a difference between the websites?
thanks for your help
Customer Support
Hi there,
first thing to test is to clear your browser caches on the mobile device. If the issue persists, try viewing the site in a Private/Incognito browser. And if its still a problem, connect your phone to a different network and check again in a private browser.
If theres still a problem, share the link to the site in the Private Information field and ill take a look.
Hi,
thanks for your answer.
i cleared the cache and i used a private incongnito browser but i still have the same problem.
The menu on the mobile website: home, services, about, tutorials, contact
the menu on the desktop website which is correct: home, plugins, hosting, service, tutorials, kontaktGo to Dashboard > Appearance > Menus, edit the menu being displayed on the Primary ( correct on Desktop ) and check the Location: Off Canvas Panel.
thanks so much for your help its working now
have a nice day and thanks againGlad to hear that!
Hello, I have the same problem as above, am using generatepress market version and I am getting a totally different site on mobile from the computer version. The computer version is right.
Even the post I published that has a table, it doesn’t have a table on mobile version and even has some content that I deleted before publishing the article.
Remember this was my first post on the site and I had never loaded it on my mobile so issue of caching is ruled out.
Could you guys please help
Customer Support
Can you please open a new topic and link us to the page in question?
Please make sure all custom functions and plugins (except GP Premium) are disabled.
This includes any server-level caching and optimization as well.Let me know 🙂
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