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[Resolved] GP freezes after duplicating a container within a grid

Home Forums Support [Resolved] GP freezes after duplicating a container within a grid

Home Forums Support GP freezes after duplicating a container within a grid

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1948465
    Sue

    Hi

    I’m working through Mike Oliver’s How to Build Lightweight WordPress Websites with GeneratePress & GenerateBlocks and have come across a problem. When I duplicate a container within a grid on the Home page GP freezes. How do you suggest I problem-solve this?

    Appreciate your help with this,
    Sue

    GP version 3.0.4
    WP version 5.8.1

    Plugins:
    Docket WP
    Activate | Delete
    Easily store and access your processes and to-do’s without leaving your dashboard.
    Version 1.1.4 | By Docket WP | View details

    GenerateBlocks
    Deactivate
    A small collection of lightweight WordPress blocks that can accomplish nearly anything.
    Version 1.3.5 | By Tom Usborne | View details

    GP Premium
    Deactivate | Configure
    The entire collection of GeneratePress premium modules.
    Version 2.0.3 | By Tom Usborne | View details

    Safe SVG
    Deactivate | Upgrade
    Allows SVG uploads into WordPress and sanitizes the SVG before saving it
    Version 1.9.9 | By Daryll Doyle | View details

    SVG Support
    Settings | Deactivate
    Upload SVG files to the Media Library and render SVG files inline for direct styling/animation of an SVG’s internal elements using CSS/JS.
    Version 2.3.19 | By Benbodhi | View details | Get Support | Leave a Review | Donate to author

    UpdraftPlus – Backup/Restore
    Premium / Pro Support | Settings | Deactivate | Take Tour
    Backup and restore: take backups locally, or backup to Amazon S3, Dropbox, Google Drive, Rackspace, (S)FTP, WebDAV & email, on automatic schedules.
    Version 1.16.61 | By UpdraftPlus.Com, DavidAnderson | View details

    Yoast Duplicate Post
    Settings | Deactivate
    The go-to tool for cloning posts and pages, including the powerful Rewrite & Republish feature.
    Version 4.1.2 | By Enrico Battocchi & Team Yoast | View details | Documentation

    #1948468
    Sue

    Forgot to add that I’m running Local version 6.1.3+5515

    #1948484
    Ying
    Staff
    Customer Support

    Hi Sue,

    I don’t seem to have issue duplicating containers within Grid.

    When you say GP freezes, what does that mean exactly?

    What is the content inside the Grid container which you are trying to duplicate?

    Let me know 🙂

    #1948515
    Sue

    After I duplicate the container, I click on the Update button to save my changes. The duplicated content isn’t saved and I can’t make any more changes to the page. I have included a link to a screenshot of the edited page. Can you see it?

    #1948542
    Leo
    Staff
    Customer Support

    I’m not experiencing this issue either and haven’t received other reports on this.

    Any chance you can try disabling all plugins to eliminate any odd conflicts first?

    If not can you create a staging site so we can try to replicate the issue there?

    Thanks.

    #1948574
    Sue

    Thanks,
    After disabling all plugins except GP Premium and GenerateBlocks I still have the problem. I will work on creating a staging site and get back to you.

    #1948583
    Leo
    Staff
    Customer Support

    Sounds good 🙂

    #1950774
    Sue

    The staging area has been created. I have added the login details and a Loom video to show you exactly what is happening.

    #1951051
    David
    Staff
    Customer Support

    Hi there,

    thats very odd, when updating the page i do not see any Errors in the Browser Developers Console.
    But what i do see is a SSL issue.

    If you go to Tools > Site Health you will see it warns “Your website does not use HTTPS” and within that notice it points out the URLs in Settings > General are set to HTTP.

    Can you try updating the URLs to HTTPS as it may be just a simple SSL security issues thats blocking the update.

    #1952507
    Sue

    Hi,
    The SSL has been updated, but unfortunately, the issue is still there. 🙁

    #1952524
    Ying
    Staff
    Customer Support

    Hi Sue,

    I think the issue is the reusable block — text link you are using in the Grid container.
    https://www.screencast.com/t/QCKpQ76k

    As you know Reusable block is a WP core feature, it’s not supposed to be duplicated like this, it causes infinite loop. So be very careful with Reusable block.

    If you remove this reusable block, the issue should be gone. 🙂

    #1953883
    Sue

    Hi Ying,
    Thank you for finding this. Leaving this as a Reusable block was an oversight on my part, it should have been converted to a regular block. However, I thought by leaving it as a Reusable Block was an option also. It’s my understanding that the Reusable Blocks work like a “Global Block” changing something in one Reusable Block will affect that same block site-wide as long as it hasn’t been converted to a regular block.

    Thank again

    #1953894
    Ying
    Staff
    Customer Support

    Reusable block is WP core feature, GP has no control over its behavior.

    I personally don’t like using it, it’s just not stable enough for me. And GB Pro has a similar feature called Local template, I prefer using our own product which is much more stable 🙂

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